Senior Legal Tech Platforms & AI Governance Analyst

FIS Management Services LLC; Jacksonville (FL); On-site; USD 120,000 - 180,000; Full time

Job summary

FIS Management Services LLC is seeking an Analyst Senior, Legal Operations & Services to oversee the LCCA technology ecosystem and act as the department’s lead for technology platforms. You will coordinate with internal teams and vendor partners to align tools with business needs and manage the technology stack roadmap.

The role requires strong systems administration and analytics skills, with responsibilities spanning API configuration, data flows, and governance, plus training and

Qualifications

• Bachelor’s degree or equivalent combination of education, training, or work experience.
• 5+ years of progressive experience in technology administration, system integration, legal technology platforms, technical operations, enterprise systems, or related technology-focused work.
• Experience addressing complex technology and integration issues with independence, applying analysis and judgment to guide decisions.
• Requires regular communication with internal technical teams, enterprise stakeholders, vendor technical partners, and other external contacts to coordinate requirements.

Responsibilities

• Lead system administrator across the department’s technology platforms, including contract lifecycle management platforms, AI-powered legal tools, IT service management systems, legal spend management systems, entity management platforms, and low-code application platforms.
• Manages API configuration, system integrations, and data flows between LCCA platforms and enterprise systems, including technical configuration, testing, troubleshooting, and data integrity monitoring.
• Provides strategic oversight of MCP calibration and AI tooling governance across the department, supporting responsible adoption, workflow enablement, and continuous improvement.
• Partners with internal technical teams and vendor technical partners to identify, maintain, and execute on the LCCA technology stack roadmap.
• Evaluates infrastructure needs and drives modernization, consolidation, or retirement of technology solutions based on business alignment, utilization, integration, and value delivery.
• Supports technology migrations, upgrades, and new platform implementations, including change management, testing, rollout coordination, and user adoption.
• Coordinates with enterprise IT and information security on infrastructure, security requirements, access management, data protection, and compliance.
• Maintains platform documentation, configuration records, data-flow maps, standard operating procedures, and training materials.
• Supports document management processes, including process standardization, quality checks, compliance, and improvements enabled by technology.

Skills

Systems administration

Technology administration

Analytics background

Stakeholder communication

Education

Bachelor’s degree or equivalent

Job description

FIS Management Services LLC is seeking an Analyst Senior, Legal Operations & Services to oversee the LCCA technology ecosystem and act as the department’s lead for technology platforms. You will coordinate with internal teams and vendor partners to align tools with business needs and manage the technology stack roadmap.

The role requires strong systems administration and analytics skills, with responsibilities spanning API configuration, data flows, and governance, plus training and