Senior Legal Tech Operations Lead

FIS Capital Markets; Jacksonville (FL); On-site; USD 120,000 - 180,000; Full time

Job summary

FIS in Jacksonville, FL is seeking an Analyst Senior, Legal Operations & Services to oversee the LCCA technology ecosystem and act as the department's representative for technical work across vendor and internal tools, including API configurations and AI governance.

This role partners with internal technical teams and vendor partners to roadmap the tech stack, manage migrations, and ensure data integrity, security, and compliance while maintaining documentation and training materials.

Qualifications

• Bachelor's degree or equivalent combination of education, training, or work experience.
• 5+ years of progressive experience in technology administration, system integration, legal technology platforms, technical operations, enterprise systems, or related technology-focused work.
• Requires regular communication with internal technical teams, enterprise stakeholders, vendor technical partners, and other external contacts to coordinate requirements and exchange information.

Responsibilities

• Serves as lead system administrator across the department's technology platforms, including contract lifecycle management, AI-powered legal tools, ITSM, legal spend, entity management, and low-code platforms.
• Manages API configuration, system integrations, and data flows between LCCA platforms and enterprise systems, including testing and data integrity monitoring.
• Provides strategic oversight of MCP calibration and AI tooling governance across the department.
• Partners with internal technical teams and vendor partners to identify, maintain, and execute on the LCCA technology stack roadmap.
• Evaluates infrastructure needs and drives modernization, consolidation, or retirement of technology solutions.
• Supports migrations, upgrades, testing, rollout coordination, and user adoption.
• Coordinates with enterprise IT and information security on infrastructure, security requirements, access management, data protection, and compliance.
• Maintains platform documentation, configuration records, data-flow maps, SOPs, and training materials.
• Supports document management processes, including standardization, quality checks, and improvements enabled by technology.

Skills

Technology administration

System integration

Legal tech platforms

Technical operations

Enterprise systems

Vendor collaboration

Education

Bachelor's degree

Equivalent experience

Job description

FIS in Jacksonville, FL is seeking an Analyst Senior, Legal Operations & Services to oversee the LCCA technology ecosystem and act as the department's representative for technical work across vendor and internal tools, including API configurations and AI governance.

This role partners with internal technical teams and vendor partners to roadmap the tech stack, manage migrations, and ensure data integrity, security, and compliance while maintaining documentation and training materials.