Legal Ops & Tech Platform Lead

Decisive Point; Sunnyvale (CA); On-site; USD 160,000 - 220,000; Full time

Job summary

Applied Intuition, Inc. is seeking a Legal Operations Manager to own and optimize the legal department’s operations and technology stack, including procurement and contract lifecycle management.

This role partners with Legal, Finance, IT, and internal customers to deliver scalable, user-friendly systems. You will evaluate tools like privacy software and CLM, lead workflow automation and AI integrations, manage migrations and training, and report on system adoption and performance to drive

Qualifications

• 5+ years of experience in legal operations, technical program management, or technology implementation, with direct ownership of legal or compliance systems.
• Demonstrated expertise in project management, systems integration, and cross-functional collaboration.
• Experience with ticketing systems such as Jira, procurement tools such as Coupa, CLMs, and workflow/process improvement, ideally in a high-growth, tech-forward environment.

Responsibilities

• Own all aspects of the legal tech stack, including evaluation, implementation, and ongoing administration of software tools.
• Lead the integration of workflow automation and AI-powered tools while ensuring data privacy, security, and regulatory compliance.
• Manage system migrations, upgrades, and user access; proactively identify and address system pain points for internal customers.
• Partner with Legal, Finance, and Procurement to capture requirements, optimize processes, and deliver measurable improvements in efficiency and customer satisfaction.
• Serve as project manager across multiple concurrent initiatives, aligning technical solutions with business goals and compliance requirements.
• Develop and deliver training, documentation, and support resources for end users.
• Monitor industry trends in legal technology, privacy, and AI; make recommendations for continuous improvement.
• Manage vendor relationships for legal software and coordinate across IT, Legal, and Finance teams to ensure seamless operations.
• Track key metrics, prepare dashboards, and report on system adoption and performance.

Skills

Legal operations

Technical program management

Project management

Cross-functional collaboration

Data privacy & security

Tools

Jira

Coupa

CLM

Workflow automation

Job description

Applied Intuition, Inc. is seeking a Legal Operations Manager to own and optimize the legal department’s operations and technology stack, including procurement and contract lifecycle management.

This role partners with Legal, Finance, IT, and internal customers to deliver scalable, user-friendly systems. You will evaluate tools like privacy software and CLM, lead workflow automation and AI integrations, manage migrations and training, and report on system adoption and performance to drive