Senior Legal Operations Leader - Hybrid & Tech-Driven

Winners Merchants International, L.P.; Framingham (MA); Hybrid; USD 117,000 - 152,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

Job summary

TJX Companies seeks a Senior Manager, Legal Operations to lead the in-house legal operations function and optimize technology, analytics, and processes across the organization. This hybrid role requires at least 2 days per week at the Framingham, MA headquarters.

You will partner with legal leadership to enhance efficiency, drive cost effectiveness, and deliver data-driven insights while guiding vendor management and knowledge resources.

Qualifications

• Bachelor's degree required or equivalent professional experience.
• 10+ years of progressive experience in legal operations or a related field within a large corporate legal department.
• Experience implementing, administering, and optimizing legal technology platforms and solutions.
• Strong background in legal spend management, including outside counsel management, budgeting, forecasting, accruals, and invoice review processes.
• Experience reviewing, negotiating, and managing commercial and vendor agreements.
• Proficiency with Microsoft Office applications.
• Advanced legal or business education is a plus.
• Professional certifications such as CLOC, PMP, Legal Operations, Contract Management, or similar credentials are preferred.

Responsibilities

• Lead the evaluation, implementation, optimization, and ongoing management of technology platforms for legal operations.
• Develop automated reporting, dashboards, and KPIs to support leadership decisions.
• Identify and drive process improvements, workflow standardization, and knowledge management initiatives.
• Manage law firm and vendor onboarding, budgeting, and rate structure consistency.
• Partner with IT and cross-functional stakeholders to optimize legal intake, triage, and service delivery.

Skills

Legal operations

Vendor management

Data analytics

Process improvement

Cross-functional collaboration

Education

Bachelor's degree

Advanced legal/business education

Certifications (CLOC, PMP) preferred

Tools

Microsoft Office

Legal tech platforms

Budgeting & forecasting tools

e-billing / e-discovery platforms

Job description

TJX Companies seeks a Senior Manager, Legal Operations to lead the in-house legal operations function and optimize technology, analytics, and processes across the organization. This hybrid role requires at least 2 days per week at the Framingham, MA headquarters.

You will partner with legal leadership to enhance efficiency, drive cost effectiveness, and deliver data-driven insights while guiding vendor management and knowledge resources.