Senior Learning Experience Designer for SaaS & AI

OneTrust

Atlanta (GA)

On-site

USD 90,000 - 120,000

Full time

7 days ago

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Benefits offered by this job

Healthcare coverage

Flexible PTO

Equity RSUs

Annual bonus opportunities

Retirement account support

Parental leave (14+ weeks)

Career development

Certification exam fees

Job summary

OneTrust is seeking a Principal Learning Experience Designer to architect and scale high‑impact, release‑driven digital education for complex SaaS products. This senior IC role acts as the studio’s learning design authority, building flagship eLearning, translating ILT content to scalable digital formats, and creating reusable design patterns aligned with product releases.

You will combine instructional design judgment with hands‑on execution, helping customers adopt new functionality and value

Qualifications

Bachelor degree in Instructional Design or Education or similar.
7+ years of experience in instructional design or rapid eLearning experience design, ideally within SaaS, enterprise software, release‑driven environments, or technical platforms.
Experience in Addie, Backward, and Agile design.
Proven success delivering rapid eLearning in high‑volume, release‑driven environments
Deep experience converting instructor‑led and technical content into effective self‑directed learning
Strong design judgment and the ability to act as a design authority, not just a content producer
Strong project management skills, with experience working closely with SMEs and managing multiple projects in parallel while meeting release timelines
Hands‑on experience producing video content using tools such as Camtasia, Snagit, or similar
Strong proficiency with Articulate Rise and working knowledge of Articulate Storyline
Working knowledge of accessibility standards (WCAG) and inclusive design principles
Experience using AI to improve development velocity, quality, and scalability
Strong collaboration and communication skills across cross‑functional teams

Responsibilities

Architect and deliver rapid, release‑synchronous eLearning for technical SaaS products, using modern authoring tools (primarily Rise)
Convert ILT/VILT and SME‑led content into high‑quality, self‑directed digital learning that scales globally
Design and maintain net‑new, release‑maintenance, and delta‑training modules that clearly communicate what changed, why it matters, and how to apply it
Build microlearning (≤15 minutes)
Create high‑quality demo and how‑to videos with AI audio, that teach real workflows, use cases, and best practices
Own and evolve reusable learning templates, patterns, and standards that ensure consistency, accessibility, and speed across the education portfolio
Partner with product SMEs, trainers, and education leaders to translate complex functionality into clear, outcome‑driven learning
Apply and enforce accessibility (WCAG) standards and inclusive/neurodiverse design practices
Leverage AI tools (e.g., Copilot, Rise AI) to accelerate development, generate scenario variants, maintain terminology consistency, and support quality assurance
Mentor and coach other designers—raising the overall quality bar, influencing design decisions, and providing hands‑on guidance for complex initiatives
Use learner and delivery feedback to identify “stumble points” and design targeted digital solutions that improve adoption and time‑to‑value