Senior Leaders Executive Assistant | Operations & Calendars

MassMutual; Springfield (MA); On-site; USD 73,000 - 92,000; Full time

Job summary

MassMutual is seeking an Executive Assistant to serve as a trusted partner to the Head of Customer Care Centers and the Head of Inforce Services. In this highly visible role, you’ll support two senior leaders, helping them stay focused on strategic priorities while ensuring day-to-day operations run smoothly.

You’ll manage complex calendars, coordinate travel and expenses, plan leadership meetings and events, and create presentations and reports.

Qualifications

• 4+ years providing administrative support to senior leaders or leadership teams
• 3+ years managing complex calendars and coordinating across multiple stakeholders
• Associate/Bachelor degree would be preferred; high school diploma required

Responsibilities

• Manage complex executive calendars and proactively resolve scheduling conflicts
• Coordinate travel, expenses, invoices, and vendor-related activities
• Plan leadership meetings, team events, offsites, and recognition programs
• Create presentations, reports, communications, and Excel-based materials
• Anticipate challenges and provide proactive solutions to support business operations
• Coordinate onboarding, employee moves, transfers, and new hire support
• Partner across teams on special projects and organizational initiatives
• Build strong relationships with stakeholders across all levels of the organization
• Help create a positive, inclusive, and engaging employee experience

Skills

Calendar management

Travel coordination

Event planning

Presentations

Communication

Problem solving

Discretion

Organizational skills

Attention to detail

Prioritization

Education

High school diploma

Associate’s degree

Bachelor’s degree

Tools

Microsoft Outlook

Microsoft Word

PowerPoint

Teams

Excel

Job description

MassMutual is seeking an Executive Assistant to serve as a trusted partner to the Head of Customer Care Centers and the Head of Inforce Services. In this highly visible role, you’ll support two senior leaders, helping them stay focused on strategic priorities while ensuring day-to-day operations run smoothly.

You’ll manage complex calendars, coordinate travel and expenses, plan leadership meetings and events, and create presentations and reports.