Senior Leader, Patient Access & ER Registration

Providence; Mission Hills (CA); Vor Ort; USD 130.000 - 200.000; Vollzeit

Zusammenfassung

Providence Holy Cross Medical Center is seeking an experienced senior leader to oversee the Admissions Department and ER Registration, guiding patient access across a 24/7 Level II Trauma Center.

You will drive exceptional patient flow, mentor front-end teams, and partner with caregivers to standardize processes, improve throughput, and ensure compliance with HIPAA, CMS, JC and EMTALA while maintaining compassionate, patient-centered care.

Qualifikationen

• Bachelor's degree in healthcare or equivalent education/experience.
• 5 years in an integrated healthcare system with at least 3 years in management.
• Experience in Revenue Cycle Front End including Registration, Scheduling, and Insurance Verification.
• Demonstrated knowledge of HIPAA, CMS, JC, EMTALA and related regulations.
• Experience standardizing complex practices and maintaining common processes.
• Experience in process improvement, change management, and operational optimization.

Aufgaben

• Oversee the Admissions Department and ER Registration for a 24/7 Level II Trauma Center.
• Drive exceptional patient access experiences and caregiver relations.
• Lead team development, staffing, scheduling, and cross-training initiatives.
• Ensure regulatory compliance and continuous process improvement across patient entry points.

Kenntnisse

Leadership

Revenue Cycle

Front End Registration

Process Improvement

Staffing & Scheduling

Mentoring

Regulatory Compliance

Change Management

Ausbildung

Bachelor's degree or equivalent

Tools

Epic

Jobbeschreibung

Providence Holy Cross Medical Center is seeking an experienced senior leader to oversee the Admissions Department and ER Registration, guiding patient access across a 24/7 Level II Trauma Center.

You will drive exceptional patient flow, mentor front-end teams, and partner with caregivers to standardize processes, improve throughput, and ensure compliance with HIPAA, CMS, JC and EMTALA while maintaining compassionate, patient-centered care.