Senior Leader, Life Inforce Operations & Strategy

Pacific Life; United States; Presencial; USD 185.000 - 215.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision coverage

Paid Time Off

Paid Parental Leave

401k with company match

Descripción de la vacante

Pacific Life in Charlotte, NC seeks an Assistant Vice President, Life Inforce Solutions to lead Life Inforce Service, Claims, Contracting, Licensing & Appointments, and Producer Compensation. You will build a high-performing, multi-functional team with clear accountability and KPI-driven governance.

The role requires a Bachelor's degree and 10+ years of leadership in life insurance, with change management and regulatory governance experience. Base salary range $185,000–$215,000 plus incentives.

Formación

• Bachelor's degree or higher
• 10+ years of progressive leadership experience in life insurance or related operational environment
• Demonstrated leadership across Life Inforce Operations, Claims, Contracting, Licensing & Appointments, Producer Compensation & Commissions, or Customer Service
• Proven experience establishing KPI frameworks, executive scorecards, service standards, and governance routines
• Experience managing operating budgets, forecasts, workforce plans, vendor spend, and business cases
• Track record of organizational change, operational transformation, and technology-enabled improvement
• Ability to develop leaders and succession pipelines
• Strong understanding of compliance, risk management, and governance in regulated environments
• Strategic thinking and effective executive communication
• FINRA Securities Industry Essentials, Series 6, and state insurance licensing (or ability to obtain)

Responsabilidades

• Develop and execute the functional strategy and own the operational performance of Life Inforce Service, Claims, Contracting, Licensing & Appointments, and Producer Compensation and Commissions
• Lead a large, multi-functional organization through leaders, building a high-performing team with accountability and succession planning
• Establish and monitor KPIs, service levels, quality measures, productivity metrics, risk indicators, and scorecards
• Lead organizational change and operational transformation including process redesign and adoption of new technologies
• Maintain compliance with FINRA/state insurance regs, business continuity, vendor and risk management

Conocimientos

Leadership

KPI frameworks

Governance

Strategic thinking

Cross-functional influence

Executive communication

Change management

Crisis & escalation management

Staff development

Educación

Bachelor's degree or higher

Herramientas

Lean Six Sigma

Descripción del empleo

Pacific Life in Charlotte, NC seeks an Assistant Vice President, Life Inforce Solutions to lead Life Inforce Service, Claims, Contracting, Licensing & Appointments, and Producer Compensation. You will build a high-performing, multi-functional team with clear accountability and KPI-driven governance.

The role requires a Bachelor's degree and 10+ years of leadership in life insurance, with change management and regulatory governance experience. Base salary range $185,000–$215,000 plus incentives.