Senior Last Mile Operations Leader | P&L & Growth

RXO, Inc.; Salem (VA); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Competitive pay

Bonus eligibility

401(k) plan

Health insurance

Paid time off

Dental and vision

Life insurance

Education reimbursement

EAP

Commuter benefits

Job summary

RXO, Inc. in Salem, VA is seeking a Senior Manager, Last Mile Operations to oversee home delivery services for multiple clients and field operations.

You will build and sustain positive relationships with external customers, location managers and operators while driving service excellence. The role requires leadership of frontline staff, P&L oversight and collaboration with the national sales team to identify growth opportunities.

Qualifications

• Bachelor’s degree or equivalent related work or military experience.
• 5 years of operations experience.
• Experience with Microsoft Office (PowerPoint and Project).

Responsibilities

• Ensure compliance with specified contract metrics.
• Maintain high standards for all operational activities.
• Hire, train, develop and appraise staff effectively; develop a contractor base team.
• Direct and guide front line management staff.
• Manage contract drivers who are operating up to 7 days per week in multiple regional locations.
• Build relationships with customers to ensure continuous operating improvements.
• Oversee P&L.
• Work with national sales team to facilitate new avenues of growth.

Skills

Leadership

Analytical skills

Communication skills

Time management

Operations experience

Microsoft Office

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office (PowerPoint and Project)

Job description

RXO, Inc. in Salem, VA is seeking a Senior Manager, Last Mile Operations to oversee home delivery services for multiple clients and field operations.

You will build and sustain positive relationships with external customers, location managers and operators while driving service excellence. The role requires leadership of frontline staff, P&L oversight and collaboration with the national sales team to identify growth opportunities.