Senior Last Mile Operations Leader - Growth & P&L

rxo; Charlotte (NC); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) retirement plan with up to 5%公司

Pre-tax accounts

Disability and life insurance

Employee Assistance Program (EAP)

Career and Leadership Development

Paid time off, holidays, and volunteer

Job summary

RXO is seeking a Senior Manager, Last Mile Operations in Charlotte, NC to support home delivery services for multiple clients and oversee field operations. You will build positive relationships with customers, location managers and operators while driving service excellence.

The role requires 5 years of operations experience and a Bachelor's degree or equivalent, with strong skills in leadership, analytics, and MS Office.

Qualifications

• Bachelor's degree or equivalent related work or military experience.
• 5 years of operations experience.
• Experience with Microsoft Office (PowerPoint and Project).

Responsibilities

• Ensure compliance with specified contract metrics
• Maintain high standards for all operational activities
• Hire, train, develop and appraise staff effectively; develop a contractor base team
• Direct and guide front line management staff
• Manage contract drivers who are operating up to 7 days per week in multiple regional locations
• Build relationships with customers to ensure continuous operating improvements
• Oversee P&L
• Work with national sales team to facilitate new avenues of growth

Skills

Operations management

Leadership

Customer relations

Analytical skills

Communication

Time management

Education

Bachelor's degree or equivalent

Tools

PowerPoint

Microsoft Project

Job description

RXO is seeking a Senior Manager, Last Mile Operations in Charlotte, NC to support home delivery services for multiple clients and oversee field operations. You will build positive relationships with customers, location managers and operators while driving service excellence.

The role requires 5 years of operations experience and a Bachelor's degree or equivalent, with strong skills in leadership, analytics, and MS Office.