Last Mile Operations Lead — Drive Delivery Excellence

RXO, Inc.; Auburn (ME); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

401(k) retirement plan with company-mq

Health and wellness benefits

Paid time off

Job summary

RXO, Inc. is seeking a Last Mile Operations Lead to coordinate with site leadership, support home delivery services, and manage day-to-day operations. You will lead a warehouse team, improve processes, and ensure safety and efficiency in daily dispatch and routing.

Ideal candidates are detail-oriented with logistics experience and strong leadership and communication skills. This role offers growth opportunities within RXO and potential bonus or commission pay depending on performance.

Qualifications

• 2 years of experience in a supervisory role.
• 5 years of experience in logistics and/or transportation.
• Experience with Microsoft Office.

Responsibilities

• Lead a team of 15-20 warehouse material handlers to receive, pick, and process orders daily.
• Leverage operational metrics to identify improvement areas and create actionable plans to improve the business.
• Utilize leadership skills to train material handlers to meet performance goals for safety, quality, and productivity.
• Foster positive working relationships with warehouse team, contract carriers, driver helpers.
• Manage the dispatch of contract carriers and resolve issues throughout the day.
• Partner with the Operations Manager to identify problem areas, including restructuring routes to improve operational efficiencies.
• Train and develop contract carriers, dispatchers and warehouse personnel to meet and exceed customer expectations.

Skills

Supervisory experience

Logistics

Microsoft Office

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

RXO, Inc. is seeking a Last Mile Operations Lead to coordinate with site leadership, support home delivery services, and manage day-to-day operations. You will lead a warehouse team, improve processes, and ensure safety and efficiency in daily dispatch and routing.

Ideal candidates are detail-oriented with logistics experience and strong leadership and communication skills. This role offers growth opportunities within RXO and potential bonus or commission pay depending on performance.