Senior Last-Mile Operations Leader

RXO Inc.; Newark (NJ); On-site; USD 95,000 - 116,000; Full time

Benefits offered by this job

Competitive pay

Paid time off and holidays

401(k) match

Health insurance

EAP

Tuition reimbursement

Tax-advantaged accounts

Health Reimbursement Arrangement

Job summary

RXO Inc. is seeking a Senior Manager, Last Mile Operations in Newark, NJ to oversee home delivery services for multiple clients and field operations.

You will maintain positive relationships with customers, location managers and operators while driving customer satisfaction and operational excellence. The role requires a Bachelor’s degree or equivalent, 5 years of operations experience, and proficiency with MS Office tools.

Qualifications

• Bachelor's degree or equivalent related work or military experience.
• 5 years of operations experience.
• Experience with Microsoft Office (PowerPoint and Project).

Responsibilities

• Ensure compliance with specified contract metrics.
• Maintain high standards for all operational activities.
• Hire, train, develop and appraise staff effectively; develop a contractor base team.
• Direct and guide front line management staff.
• Manage contract drivers who are operating up to 7 days per week in multiple regional locations.
• Build relationships with customers to ensure continuous operating improvements.
• Oversee P&L.
• Work with national sales team to facilitate new avenues of growth.

Skills

Operations management

MS Office (PowerPoint)

Staff leadership

Education

Bachelor's degree or equivalent related work or military experience

Tools

Microsoft PowerPoint

Microsoft Project

Job description

RXO Inc. is seeking a Senior Manager, Last Mile Operations in Newark, NJ to oversee home delivery services for multiple clients and field operations.

You will maintain positive relationships with customers, location managers and operators while driving customer satisfaction and operational excellence. The role requires a Bachelor’s degree or equivalent, 5 years of operations experience, and proficiency with MS Office tools.