Senior Large-Loss Property Field Adjuster

American Family Insurance; Bellevue (WA); On-site; USD 99,000 - 163,000; Full time

Job summary

American Family Insurance is seeking a lead level adjuster for field property claims in Washington. You will investigate high exposure claims, determine liability, conduct on-site inspections, and negotiate settlements with insureds and claimants.

The role requires advanced Xactimate skills and at least 5 years of field claims experience. The position involves extensive field work, potential travel up to 50-75%, and relocation support may be offered.

Qualifications

• Advanced Xactimate experience required.
• 5 or more years’ experience handling field property personal lines claims required.
• Prefer someone who has handled claims over $50,000.

Responsibilities

• Investigates origin and cause of high exposure claims by contacting insureds, claimants, agents, attorneys, contractors and others.
• Participates in High Damage Reviews to address coverage issues and exposure; handles claims on a good faith basis.
• Handles both 1st party and 3rd party claims under multiple policy types and endorsements.
• Conducts on-site inspections when needed, evaluates damages and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
• Responds to customer inquiries, makes appropriate decisions, and closes files as needed.
• Interprets policy coverages and applies them to assigned losses; interprets claim history coverages.
• Makes independent decisions while seeking help when needed.

Skills

Xactimate

Field property claims

Customer service

Travel readiness

Tools

Xactimate software

Job description

American Family Insurance is seeking a lead level adjuster for field property claims in Washington. You will investigate high exposure claims, determine liability, conduct on-site inspections, and negotiate settlements with insureds and claimants.

The role requires advanced Xactimate skills and at least 5 years of field claims experience. The position involves extensive field work, potential travel up to 50-75%, and relocation support may be offered.