Senior Large-Loss Property Field Adjuster

American Family Insurance; Anacortes (WA); On-site; USD 99,000 - 163,000; Full time

Benefits offered by this job

Fleet vehicle provided

Relocation support

Job summary

American Family Insurance is seeking a lead level field adjuster in Washington to investigate and settle complex homeowner property claims. You will work in the field, conduct on-site inspections, and interact directly with customers while evaluating coverages and negotiating settlements.

The role requires 5+ years of field property claims experience with advanced Xactimate skills. Travel up to 50% and occasional catastrophe travel may apply; relocation support is offered.

Qualifications

• 5+ years of experience handling field property personal lines claims.
• Advanced Xactimate experience required.
• Prefer candidates who have handled claims over $50,000.

Responsibilities

• Investigates origin and cause of high exposure claims and checks for prior claims.
• Participates in High Damage Reviews to address coverage issues.
• Handles 1st and 3rd party claims under multiple policy types.
• Conducts on-site inspections and negotiates with insureds and attorneys.
• Responds to customer inquiries and closes files as needed.

Skills

Field claims handling

Customer service

Independent decision making

Tools

Xactimate

Job description

American Family Insurance is seeking a lead level field adjuster in Washington to investigate and settle complex homeowner property claims. You will work in the field, conduct on-site inspections, and interact directly with customers while evaluating coverages and negotiating settlements.

The role requires 5+ years of field property claims experience with advanced Xactimate skills. Travel up to 50% and occasional catastrophe travel may apply; relocation support is offered.