Elite Large-Loss Property Field Claims Adjuster

American Family Insurance; Everett (WA); On-site; USD 99,000 - 163,000; Full time

Job summary

American Family Insurance seeks a lead property claims adjuster to investigate complex homeowner claims in Washington. In this field-based role, you will determine liability, secure information, arrange appraisals, and negotiate settlements, often handling high exposure cases.

The position requires strong knowledge of policy coverages, endorsements, and a proven ability to work independently in the field. A valid driver's license and state licensing are required.

Qualifications

• Advanced knowledge of multi-line claims handling.
• Experience handling field property personal lines claims.
• Solid understanding of policy endorsements and coverages.

Responsibilities

• Investigates origin and cause of high exposure claims and assesses coverage.
• Participates in High Damage Reviews to address exposure and coverage issues.
• Handles 1st and 3rd party claims under multiple policy types.
• Conducts on-site inspections and negotiates with insureds and attorneys.
• Responds to inquiries, makes decisions, and closes files when appropriate.
• Mentors less experienced adjusters and shares expertise.

Skills

1st/3rd party claims

Customer service

Complex claims

Policy knowledge

Endorsements

Tools

Xactimate

Job description

American Family Insurance seeks a lead property claims adjuster to investigate complex homeowner claims in Washington. In this field-based role, you will determine liability, secure information, arrange appraisals, and negotiate settlements, often handling high exposure cases.

The position requires strong knowledge of policy coverages, endorsements, and a proven ability to work independently in the field. A valid driver's license and state licensing are required.