Senior L&D Program Manager — Data & Process Improvement

Socket.dev

Nashville (TN)

On-site

USD 104,000 - 155,000

Full time

6 days ago

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Job summary

Amazon Logistics (AMZL) North America Learning & Development team seeks a highly motivated program manager to support onboarding trainings, own business reporting, and drive continuous improvement. The candidate will coordinate with field teams, identify gaps, and implement automation with the analytics group.

The role requires strong organization, detail-orientation, and the ability to communicate with senior leadership.

Qualifications

Bachelor's degree.
5+ years of program or project management experience.
Experience using data and metrics to determine and drive improvements.
Experience owning program strategy, end to end delivery, and communicating results to senior leadership.

Responsibilities

Manage business reporting for all of NA L&D team in various business review forums
Partner with change management team to identify training schedules and lead reporting on completion of the trainings per plan
Work with key stakeholders to identify the measure of success, standardization measurement and reporting methods for all existing and new programs
Identify opportunities for reporting automation and partner with business analytics team for implementation of change
Track project tasks and timeline for all ongoing projects and identify gaps in available capacity
Communicate regularly with project tasks status, risks and recovery plan
Lead small process improvement projects