Impactful L&D Program Manager (Global Operations)

Amazon; Bellevue (WA); On-site; USD 80,000 - 97,000; Full time

Job summary

Amazon is seeking a Learning & Development Program Manager to shape learning strategies across our Global Transportation Services and operations teams in Bellevue, WA. You will design and implement high-impact programs, partnering with business leaders and technical experts to deliver scalable solutions that align with organizational goals.

The role requires expertise in instructional design, adult learning principles, and data-driven decision making, with a track record of cross-functional

Qualifications

• 2+ years of program or project management experience.
• Bachelor's degree or equivalent in Instructional Design, Educational Technology, Technical Training, Design, or a related field.
• 2+ years of designing, developing, and delivering eLearning content experience.
• Experience with eLearning authoring tools including Storyline/Rise 360, Vyond, Adobe Creative Suite, and Camtasia.
• Demonstrated ability to create engaging training materials including e-learning courses, instructor-led materials, job aids, and multimedia content.
• Experience in a major corporate training environment working on instructional design assignments.
• Experience delivering training to individuals and groups.
• Experience implementing full training life cycle to improve organizational training initiatives.

Responsibilities

• Analyze, design, develop, and evaluate training solutions aligned with business objectives.
• Partner with stakeholders and SMEs to gather requirements and create learning content.
• Design and develop engaging multimedia content using authoring tools such as Storyline, Rise 360, Vyond, and Adobe.
• Create storyboards, scripts, and job aids supporting learning objectives.
• Apply adult learning principles and instructional design methodologies to course development.
• Ensure consistency in learning design across multiple programs and platforms.
• Manage multiple projects simultaneously while meeting tight deadlines.
• Measure and evaluate training effectiveness through various assessment methods.
• Stay current with industry trends and learning technologies.
• Maintain course content and curriculum documentation.
• Provide recommendations for continuous improvement of learning programs.

Skills

Program management

Stakeholder collaboration

Instructional design

Adult learning theory

Communication

Influencing skills

Education

Bachelor's degree in Instructional Design or related field

Tools

Storyline/Rise 360

Vyond

Adobe Creative Suite

Camtasia

Job description

Amazon is seeking a Learning & Development Program Manager to shape learning strategies across our Global Transportation Services and operations teams in Bellevue, WA. You will design and implement high-impact programs, partnering with business leaders and technical experts to deliver scalable solutions that align with organizational goals.

The role requires expertise in instructional design, adult learning principles, and data-driven decision making, with a track record of cross-functional