Senior Key Account Relationship Specialist (Remote-Optional)

Geiger; California, Northern (MO, KY); Hybrid; USD 34,000 - 40,000; Full time

Benefits offered by this job

Education Reimbursement

401k with match

Remote work option

Job summary

Geiger is seeking an experienced, relationship-focused professional to support sales partners and high-volume customers from initial research through order completion. You’ll build relationships, negotiate pricing, and coordinate orders while collaborating with suppliers and internal teams.

The role emphasizes proactive customer service, problem solving, and delivering exceptional experiences. A two-year degree or MAS certification strengthens candidacy, with a path to remote work optional.

Qualifications

• Two years of progressively responsible customer service or sales experience.
• Experience supporting large or high-volume accounts in a customer service or sales capacity.
• Strong written, verbal, presentation, and negotiation skills.
• Excellent interpersonal and customer relationship skills.
• Strong problem-solving and conflict-resolution abilities.

Responsibilities

• Build and maintain strong professional relationships with assigned sales partners and their customers.
• Identify the needs of sales partners and customers and provide proactive support to help them meet and exceed their sales goals.
• Research products and negotiate with suppliers to provide highly competitive pricing.
• Obtain quotes and coordinate PSA and specification samples with preferred suppliers.
• Bring creative product and selling ideas to sales partners and stay current on industry trends.
• Manage orders from entry through completion, including status, claims, and commissions.
• Prepare and enter orders in Geiger's online order entry system.
• Serve as a resource to sales partners and customers on Geiger processes and solutions.
• Coordinate custom orders with Vendor Relations and Product Safety as needed.

Skills

Customer service

Sales support

Negotiation

Communication

Relationship building

Multitasking

Education

Two-year college degree or equivalent experience

MAS (Master Advertising Specialist) certification

Tools

MS Word

MS Excel

PowerPoint

Outlook

Job description

Geiger is seeking an experienced, relationship-focused professional to support sales partners and high-volume customers from initial research through order completion. You’ll build relationships, negotiate pricing, and coordinate orders while collaborating with suppliers and internal teams.

The role emphasizes proactive customer service, problem solving, and delivering exceptional experiences. A two-year degree or MAS certification strengthens candidacy, with a path to remote work optional.