Client Account Manager

Geiger; United States; On-site; USD 66,000 - 76,000; Full time

Benefits offered by this job

Competitive compensation package

Education reimbursement

401k with match

Job summary

Geiger in the United States is seeking a Client Account Manager to partner with a Geiger Sales Partner, manage designated accounts, and help develop solutions aligned with client marketing objectives and Geiger business goals.

The role emphasizes consultative selling, relationship-building, accurate pricing, and leveraging Canva and PowerPoint for effective client presentations to drive revenue growth and retention.

Qualifications

• Duties require knowledge and proficiency in math, writing, public speaking and professional negotiation equivalent to 4 years of college.
• Work requires 4 years of related experience in sales, relationship management and/or senior account management.
• Ability to produce presentations in Canva and PowerPoint will be required.

Responsibilities

• Serve as a primary point of contact in support of a designated Sales Partner’s portfolio, contributing to account planning and execution.
• Build and maintain strong relationships with customers to support marketing, branding, and promotional objectives.
• Contribute to consultative solution development by assessing customer needs and identifying appropriate promotional options.
• Support the execution of account strategies that drive revenue growth, client satisfaction, and retention.
• Identify and support inbound and outbound sales opportunities through proactive account engagement.
• Collaborate on pricing strategies and margin considerations, including supplier research and negotiation, within established guidelines.

Skills

Sales

Relationship management

Negotiation

Public speaking

Canva

PowerPoint

Education

4-year college degree

Tools

Canva

PowerPoint

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Client Account Manager

Regular Full-Time

11 days ago Requisition ID: 1747

Salary Range: $66,000.00 To $76,000.00 Annually

Join the largest privately held promotional products company in the US.

• Enjoy a competitive compensation package.
• Full benefits package that includes Education Reimbursement and 401k (with match).

The Client Account Manager works in close partnership with a Geiger Sales Partner to support the management and growth of assigned accounts. This role serves as a consultative resource to buyers, prospects, and key account contacts, helping to develop solutions that align with client marketing objectives and Geiger business goals.

The role contributes to account planning, pricing approaches, and promotional solutions, applying sound judgment within established guidelines. The Client Account Manager maintains strong knowledge of assigned accounts, including purchasing patterns, service expectations, and program requirements, and uses industry expertise to support effective and customized solutions.

This role supports commercial outcomes through account management, client relationship development, and contribution to revenue growth and retention.

Essential Functions

• Serve as a primary point of contact in support of a designated Sales Partner’s portfolio, contributing to account planning and execution
• Build and maintain strong relationships with customers to support marketing, branding, and promotional objectives
• Contribute to consultative solution development by assessing customer needs and identifying appropriate promotional options
• Support the execution of account strategies that drive revenue growth, client satisfaction, and retention
• Identify and support inbound and outbound sales opportunities through proactive account engagement
• Collaborate on pricing strategies and margin considerations, including supplier research and negotiation, within established guidelines
• Prepare and present product recommendations, proposals, and solutions aligned with client objectives
• Maintain working knowledge of industry trends, suppliers, products, and decoration methods to support client recommendations
• Ensure product recommendations align with Geiger purchasing objectives and comply with applicable industry standards and safety requirements
• Contribute to the development of account-specific programs such as seasonal initiatives, events, or recognition efforts, as appropriate
• Gather and share feedback on program effectiveness, including sales results, profitability, and client input
• Participate in client meetings to review needs, solutions, and opportunities
• Review sales and account data to support decision-making and identify trends or opportunities
• Support development of account-focused marketing ideas in alignment with Sales Partner and client goals
• Help ensure accuracy and alignment of quotes, orders, and deliverables with agreed-upon pricing and program parameters
• Escalate or seek guidance on exception scenarios, including low-margin opportunities, as needed
• Collaborate cross-functionally to resolve customer or operational issues
• Maintain a high level of client service through communication, responsiveness, and follow-through
• Support achievement of sales, profitability, and customer service expectations
• Apply judgment in supporting account strategies, including product selection, program recommendations, and client engagement approach, within established guidelines
• Contribute to pricing approaches and margin considerations, with alignment to company policies and required approvals
• Recommend customized client programs and promotional solutions based on feasibility, client needs, and business alignment
• Identify growth opportunities and potential risks, escalating or aligning with leadership as appropriate
• Operate within defined parameters, including required approvals for low-margin opportunities and program
• Perform other related duties as assigned.

Education and Experience

Duties require knowledge and proficiency in math, writing, public speaking, professional negotiation and use of computers equivalent to 4 years of college Work requires 4 years of related experience in sales, relationship management and/or senior account management. Ability to produce presentations in Canva and PowerPoint will be required.

• Strong communication and relationship-building skills with customers and internal partners
• Consultative approach with the ability to understand needs and recommend appropriate solutions
• Solid business acumen, including awareness of sales drivers and profitability considerations
• Ability to analyze data and identify trends, opportunities, and risks
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• Attention to detail and accuracy in proposals, pricing, and deliverables
• Collaborative, team-oriented mindset with strong problem-solving skills
• Customer-focused with a commitment to high-quality service and responsiveness
• Ability to manage large, challenging client groups on complex projects
• Ability to design attractive product and project presentations based on client preferences in Canva and PowerPoint.

Geiger is an Equal Opportunity/Affirmative Action Employer: We are committed to creating an inclusive environment for all our associates.