Assistant Key Account Manager - Raleigh NC

Geiger; Raleigh, Northern (NC, KY); Hybrid; USD 65,904,000 - 71,635,000; Full time

Benefits offered by this job

Competitive compensation

Full benefits: Education Reimbursement

Job summary

Geiger is seeking an Assistant Key Account Manager in Raleigh, NC to support assigned Enterprise Relationship Managers and high-volume clients. The role involves pricing coordination, order processing, and collaboration with sales partners to drive growth.

The successful candidate will have at least two years in customer service or sales, a 2-year degree, and strong math, writing, and communication skills. A full benefits package and opportunities for travel are included.

Qualifications

• Minimum of two years of progressively responsible customer service or sales experience.
• Equivalent to a 2-year college degree.
• Proficiency in math, writing, public speaking and computer use.

Responsibilities

• Build relationships with Enterprise Relationship Manager and clients.
• Assist managers with pricing and inventory coordination.
• Prepare pricing, quotes and negotiate with suppliers.
• Process orders, manage shipping and resolve issues.
• Coordinate custom orders and educate sales partners.
• Travel to field or trade shows as needed.

Skills

Customer service

Sales experience

Pricing spreadsheets

Negotiation

Communication

Education

2-year college degree

Tools

Online order entry system

Job description

Assistant Key Account Manager - Raleigh NC

Regular Full-Time NC, US

11 days ago Requisition ID: 1744

Salary Range: $23.00 To $25.00 Hourly

Join the largest privately held promotional products company in the US.

• Enjoy a competitive compensation package.
• Full benefits package that includes Education Reimbursement and 401k (with match).

To assist assigned Key Account Manager in providing service to an assigned number of our high-volume clients and/or sales partners.

Essential Functions:

Responsibilities also include but are not limited to:

• Create and maintain solid business partner relationships with assigned Enterprise Relationship Manager’s (ERM), PSG Director of Corporate Sales and our clients.
• Assist managers of the account base being supported by coordinating activities with creative and other support personnel as required.
• Provide assistance to assigned managers with creating pricing spreadsheets for programs along with purchasing and selling prices for inventory setup, and completing projects in a timely manner to meet production schedule.
• Provide aggressive competitive pricing through research and negotiation, when volume goes beyond special pricing with Preferred Suppliers.
• Conduct sales research, write up and/or enter orders in Geiger’s online order entry system.
• Follow through on all orders to include shipping, claims, and all issues pertaining to the assigned account base from start to finish.
• Obtain quotes, order PSA and spec samples from preferred suppliers.
• Coordinate custom orders through Total Care. Educate sales partners and customers on all matters regarding products and services.
• Gather data and prepare customized usage and inventory reports based on client needs.
• Provide support to Corporate Program specialist functions within the department to assist in attaining schedules.
• Seek appropriate approvals for special commission splits and low margin agreements.
• Conduct research and resolve problems presented by personnel from other functions.
• Identify opportunities to transfer sales or potential sales to a more appropriate business unit, which should be reported to the Enterprise Relationship Manager.
• Develop knowledge of billing and receivable functions to ensure accurate order processing.
• Assist with CAG requests, name options creations, and other administrative technical duties as assigned by the manager.
• Provide direction to specialist functions within the department to assist in attaining goals.
• Control and monitor sample costs to stay within business development funds.
• Stay current with industry trends and provide timely solutions to customers’ needs.
• May travel to the field with sales partners to visit their customers and trade shows for product knowledge.
• Maintain regular communication with the Enterprise Relationship Manager.
• Assist in sales and marketing aspects of potential Global accounts.
• Perform other related duties as assigned.

Education:

• Equivalent to a 2-year college degree with proficiency in math, writing, public speaking, and computer use.

Experience:

• Minimum of two years of progressively responsible customer service or sales experience, including handling large accounts.

Geiger is an Equal Opportunity/Affirmative Action Employer: We are committed to creating an inclusive environment for all our associates.