Role Summary
Responsible for increasing sales for Ancillary, Conferencing and Private Office business within the assigned region by discovering new opportunities and supporting existing sales avenues with dealer partners. Provides training and support to CSEs to advance sales efforts, builds awareness of the Geiger brand through marketing tactics, and delivers timely updates on progress against sales targets.
Essential Functions
- Educates, trains, and equips CSE and dealer salespeople on all Geiger tools, strategies, and tactics for key assigned dealers and accounts.
- Maintains and utilizes a social media presence for lead generation on LinkedIn, Twitter, and other platforms.
- Assists in the sales process by giving product presentations, coordinating regional and corporate events, and managing logistics for client trips to Atlanta, Buffalo, and North Carolina.
- Tracks regional and individual sales, produces scorecard reports, and gathers data for forecasts, orders, and shipments within reporting deadlines.
- Coordinates and refers internal sales and dealer activities, follows up on customer service issues and paperwork, and serves as a liaison as appropriate.
- Researches and develops client and competitor information as requested by the CSE and on assigned accounts.
- Develops marketing materials for use by CSEs and the local sales team, including proposals, letters, brochures, posters, invitations, thank‑you notes, and holiday cards.
- Produces and updates pricing signals and contracts as needed.
- Takes ownership to resolve dealer support inquiries, using independent judgment, research, and networking to resolve complex issues.
- Collaborates with the CSE team to design, test, and assess campaigns that increase customer connections and foster lasting relationships.
- Acts as subject‑matter expert on GEIGER digital tools, marketing demand generation, research trends, planning/space layouts, and webinars.
- Adapts procedures, processes, and techniques to meet complex requirements of the position.
- Works across internal departments to present challenges and collaboratively improve efficiency, processes, and tools.
- Manages the assigned expense budget.
- Performs additional responsibilities as requested to achieve business objectives.
Minimum Requirements
- Bachelor's degree in Design or proven equivalent professional experience.
- One to two years of professional design, sales, or marketing experience.
- Works independently with general supervision.
- Proven ability to use independent judgment.
- Strong interpersonal skills and positive customer‑service orientation.
- Effective collaboration with a variety of internal and external business partners.
- Detail‑oriented with a high level of accuracy.
- Excellent written and verbal communication skills, including negotiation and presentation.
- Ability to work cooperatively in both team and independent settings.
- Handles confidential information with integrity, honesty, and trustworthiness.
- Strong time‑management, multitasking, and problem‑solving skills.
- Proficient with office automation, communication tools, and software used in the MillerKnoll office environment.
- Willingness to travel as needed to meet business objectives.
- Must be able to perform all essential functions with or without accommodation.
Compensation & Benefits
Compensation range: $70,000.00 - $85,000.00. Eligible for a geographic premium, annual discretionary incentive, and equity awards subject to program rules.
Benefits include medical, prescription drug, dental, vision, health savings account, dependent day‑care savings account, life insurance, disability, paid time off (vacation and parental leave), holidays, 401(k), and short/long‑term disability, plus special perks for associates.
Equal Opportunity / EEO Statement
We hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. E‑Verify Employment Eligibility Verification is required.