Senior Jira/Confluence Admin — Automation & Cloud Migrations

ProArch; United States; On-site; USD 110,000 - 150,000; Full time

Job summary

ProArch is seeking an experienced Jira/Confluence Administrator to support and optimize both self-hosted and Atlassian Cloud environments in a United States-based setup.

You will manage permissions, workflows, and integrations while maintaining reliability, backups, and performance. The role emphasizes hybrid cloud readiness, SSO integration, and automation to improve ITSM and agile processes.

Qualifications

• 7+ years of Jira/Confluence Administrator experience, preferably in a self-hosted environment.
• Proficiency with Jira project/workflow configurations, custom fields, dashboards, and permission schemes.
• Experience with Linux system administration, scripting (Bash, Python), and application monitoring.
• Familiarity with ITSM or Agile workflows.
• Comfortable supporting users and resolving technical tickets.
• Strong communication, documentation, and collaboration skills with cross-functional teamwork.

Responsibilities

• Support and maintain self-hosted and Atlassian Cloud environments with migration readiness and hybrid expertise.
• Manage user permissions, projects, workflows, schemes, plugins, and integrations.
• Administer Confluence spaces, templates, and macros; manage Jira integrations with external systems.
• Ensure system reliability, uptime, performance, and backups.
• Support transition to Atlassian Cloud, including user provisioning and SSO (Okta, Azure AD).
• Automate processes and reporting; implement best practices for issue tracking and agile boards.
• Integrate Jira/Confluence with Azure DevOps and other tools.
• Administer and customize apps like ScriptRunner, Automation for Jira, Insight/Assets; build lightweight automations using REST, Groovy.

Skills

Jira admin

Confluence admin

Linux admin

Scripting

ITSM

Agile workflows

Communication

Documentation

Cross-functional teamwork

Tools

ScriptRunner

Automation for Jira

Insight/Assets

Azure DevOps

Job description

ProArch is seeking an experienced Jira/Confluence Administrator to support and optimize both self-hosted and Atlassian Cloud environments in a United States-based setup.

You will manage permissions, workflows, and integrations while maintaining reliability, backups, and performance. The role emphasizes hybrid cloud readiness, SSO integration, and automation to improve ITSM and agile processes.