Atlassian Administrator

EPAM Systems Inc; United States; Remote; USD 100,000 - 150,000; Full time

Job summary

EPAM Systems is seeking an experienced Atlassian Administrator to lead Jira migrations from Server to Cloud and to configure Jira Cloud environments for scalable operations.

You will analyze workflows, schemes, permissions, and automations; manage users and SSO integrations; coordinate with stakeholders on timelines; validate data post-migration and maintain comprehensive documentation for audits.

Qualifications

• 3+ years as a Jira Administrator with Server and Cloud experience.
• Proven Jira project migrations from Data Center/Server to Cloud.
• Knowledge of workflows, schemes, fields, and permissions.
• Experience with Jira Software and Jira Service Management.
• Experience with JCMA and Atlassian Marketplace apps.
• Basic scripting/Automation for Jira and REST API familiarity.
• Strong problem solving, documentation, and communication skills.
• Proficient English (B2+).

Responsibilities

• Plan and execute end-to-end Jira Server to Cloud migrations.
• Analyze existing Jira configurations: workflows, schemes, permissions.
• Identify risks, dependencies, and data limitations.
• Use JCMA and tools to perform migrations.
• Migrate projects, attachments, comments, fields, users, groups.
• Validate data post-migration and reconcile discrepancies.
• Document steps and configurations; maintain auditable records.
• Coordinate with business teams and stakeholders on timelines.

Skills

Jira Administration

Jira Server & Cloud

Data Center to Cloud migrations

Automation for Jira

REST API

Scripting basics

Documentation

Stakeholder communication

English (B2+)

Tools

Atlassian Cloud Migration Assistant

Jira Cloud

Jira Server

Job description

We are seeking an experienced Atlassian Administrator to lead the migration of Jira environments from Server to Cloud, manage Jira Cloud configurations, and collaborate with stakeholders to ensure a smooth, well-documented transition.

Responsibilities

• Plan and execute end-to-end migrations from Jira Server to Jira Cloud
• Analyze existing Jira configurations, including projects, workflows, schemes, permissions, screens, and automations
• Identify migration risks, dependencies, and data limitations
• Use Atlassian Cloud Migration Assistant (JCMA) and/or third-party tools to perform migrations
• Migrate Jira Software, Service Management, and/or Jira Work Management projects, along with issues, attachments, comments, custom fields, users, groups, and permissions
• Perform data validation and reconciliation post-migration
• Troubleshoot migration errors and resolve data inconsistencies
• Optimize configurations for Jira Cloud best practices post-migration
• Configure Jira Cloud projects, workflows, permissions, and automation rules
• Manage users, groups, access control, and SSO integrations
• Coordinate app migration and replacement with Cloud-compatible apps
• Maintain documentation of migration steps, configurations, and decisions
• Work with business teams to understand project requirements and priorities
• Communicate migration timelines, risks, and impacts to stakeholders
• Support user acceptance testing (UAT)

Requirements

• 3+ years of experience as a Jira Administrator, with hands-on experience in both Jira Server and Jira Cloud
• Proven experience migrating Jira projects from Data Center/Server to Cloud
• Understanding of workflows, schemes, custom fields, and permissions
• Knowledge of Jira Software and Jira Service Management
• Experience with Atlassian Cloud Migration Assistant
• Familiarity with Atlassian Marketplace apps and Cloud compatibility
• Basic scripting or automation experience, with skills in Automation for Jira and REST APIs as a plus
• Strong problem-solving and analytical skills
• Excellent communication and documentation skills
• Ability to manage multiple projects and stakeholders simultaneously
• Comfortable working independently and making migration decisions
• Proficiency in English at a B2+ level