Senior IT Systems & Microsoft 365 Support Specialist

Vibrantz Technologies Inc.; Houston (TX); On-site; USD 75,000 - 94,000; Full time

Job summary

Vibrantz Technologies Inc. seeks a Systems Support Specialist to deliver hands-on support for modern workplace technologies and regional IT operations across the Americas.

You will ensure reliable technology services, assist end users, coordinate infrastructure initiatives, and maintain secure environments. The role requires strong troubleshooting, customer service, and the ability to manage multiple priorities across sites and stakeholders.

Qualifications

• Bachelor’s degree in IT/CS or equivalent experience.
• 5+ years of progressive IT systems support, infrastructure support, or modern workplace technologies.
• 3+ years hands-on experience supporting or administering Microsoft 365 services.
• Hands-on experience with Microsoft Intune, SharePoint Online, Microsoft Teams, Windows endpoint support, and exposure to Microsoft Entra ID and Azure Enterprise Applications.
• Demonstrated experience with endpoint deployment, software distribution, patching, configuration management, device compliance, OS lifecycle, and incident coordination.

Responsibilities

• Administer and support Microsoft 365 services, including Exchange Online, Teams, SharePoint Online, and OneDrive, with user lifecycle management and licensing.
• Deploy, manage, and maintain Windows endpoints via Microsoft Intune and related configuration-management platforms.
• Provide advanced support for endpoint, infrastructure, and workplace technologies across devices, printers, and network connectivity.
• Coordinate regional projects, vendor activities, hardware lifecycle, site technology initiatives, and cross-functional support across locations.
• Support cybersecurity, identity and access management, and service-improvement initiatives through remediations and MFA guidance.

Skills

Microsoft 365

Intune

SharePoint Online

Microsoft Teams

Windows Endpoint Support

Azure Entra ID

Azure Virtual Desktop

PowerShell

Kiosk Configs

Education

Bachelor’s degree in Information Technology, Computer Science, or related field

Tools

Intune

SharePoint Online

Azure Active Directory / Azure Entra ID

PowerShell

Azure Virtual Desktop

Infrastructure monitoring tools

Job description

Vibrantz Technologies Inc. seeks a Systems Support Specialist to deliver hands-on support for modern workplace technologies and regional IT operations across the Americas.

You will ensure reliable technology services, assist end users, coordinate infrastructure initiatives, and maintain secure environments. The role requires strong troubleshooting, customer service, and the ability to manage multiple priorities across sites and stakeholders.