Senior Systems Administrator: IT Ops, Cloud & Remote Support

VMGTS; San Diego (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Vanguard Management Solutions (VMGTS) is seeking a Systems Administrator in San Diego to support client IT operations. The role includes end-user support, server maintenance, network monitoring, and collaboration technology support.

The position requires seven years IT support experience, strong M365/Teams knowledge, AD administration, and VPN troubleshooting, with hands-on Windows 11 and AV equipment experience.

Qualifications

• Bachelor's degree in CS or related field or equivalent experience.
• At least seven years IT support experience.
• Strong knowledge of Microsoft 365 and Teams troubleshooting.
• Experience supporting remote users and VPN connectivity.
• Experience with Windows 11, peripherals, multi-monitor setups, and local and network printers/scanners.
• Experience administering Active Directory including password resets, account unlocks, and OU moves.
• Experience with server patching, maintenance, backups, and log review.

Responsibilities

• Perform scheduled preventive maintenance on IT equipment and connectivity.
• Diagnose and resolve technical issues; develop software solutions as needed.
• Maintain servers, backups, apply updates, review logs.
• Monitor internet and Wi-Fi service, firewalls, and network switches; conduct bandwidth tests.
• Support desktops, laptops, printers, scanners, VPN access, VMware tools, and video conferencing systems.
• Support meeting rooms, projectors, interactive displays, conference phones, and video calls, including connecting laptops and displaying content.
• Respond to support requests by phone, email, and in person; document, track, and resolve incidents.
• Advise management of risks affecting users and the operating environment.

Skills

IT support

Microsoft 365

Teams troubleshooting

VPN troubleshooting

Active Directory

Windows 11

Printer & device support

Network monitoring

Education

Bachelors in CS/IS

Tools

VMware tools

Windows administration tools

Job description

Vanguard Management Solutions (VMGTS) is seeking a Systems Administrator in San Diego to support client IT operations. The role includes end-user support, server maintenance, network monitoring, and collaboration technology support.

The position requires seven years IT support experience, strong M365/Teams knowledge, AD administration, and VPN troubleshooting, with hands-on Windows 11 and AV equipment experience.