Senior IT Systems Engineer II - Proactive MSP

TeamLogic IT

Bellevue (AL)

Hybrid

USD 70,000 - 85,000

Full time

9 days ago
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Benefits offered by this job

401(k)
Competitive salary
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance

Job summary

TeamLogic IT is hiring an IT Systems Engineer II to deliver proactive, client-focused IT services in Bellevue. You will work onsite and with clients remotely, solving complex network, server, and security challenges while growing your expertise with cutting-edge tools.

A strong focus on collaboration, leadership, and continuous learning will help you succeed. You must have 5+ years in an MSP/IT role, hands-on setup of networks, Windows servers, AD, O365, virtualization (VMware/Hyper-V), cloud

Qualifications

  • 5+ years in IT technician/engineer role.
  • Experience configuring networks, Windows servers and workstations, Active Directory, O365.
  • Deep experience with virtualization technologies such as VMware and Hyper-V.
  • Experience with cloud platforms such as Azure and/or AWS.
  • Setting up and configuring firewalls such as SonicWall, Sophos, WatchGuard, Fortinet, Cisco.
  • Backup technologies including cloud-based backups such as Datto and Veeam.
  • Experience with RMM (Kaseya) and ticketing systems (Autotask or ConnectWise).
  • Provided exceptional customer service and technical expertise on inbound calls and tickets.

Responsibilities

  • Identify problems and design effective solutions with accountability.
  • Engage with clients onsite and remotely on an ongoing basis.
  • Focus on proactive, responsive, and preventative IT support.
  • Lead and collaborate with team members; continuous learning and skill growth.
  • Support customers with strong communication and service mindset.

Skills

MSP experience
Networking
Windows servers
Active Directory
O365
VMware
Hyper-V
Azure
AWS
Firewalls
Datto/Veeam backups
Kaseya/Autotask/ConnectWise
Customer service

Education

CompTIA Net+ and/or CompTIA Security+
CCNA or CCIE-Cisco
Microsoft 365/Azure/Security certifications

Tools

VMware
Hyper-V
Azure
AWS
SonicWall/Sophos/WatchGuard/Fortinet/Cisco firewalls
Datto/Veeam backups
Kaseya
Autotask/ConnectWise

Job description

TeamLogic IT is hiring an IT Systems Engineer II to deliver proactive, client-focused IT services in Bellevue. You will work onsite and with clients remotely, solving complex network, server, and security challenges while growing your expertise with cutting-edge tools.

A strong focus on collaboration, leadership, and continuous learning will help you succeed. You must have 5+ years in an MSP/IT role, hands-on setup of networks, Windows servers, AD, O365, virtualization (VMware/Hyper-V), cloud

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