On-Site IT Support Engineer (L2/L3) - Manufacturing

TECEZE; Wauwatosa (WI); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading global tech organization is hiring an experienced IT Support Engineer in Wauwatosa, WI. The role includes providing L2/L3 support for local infrastructure and users, troubleshooting systems on the shop floor, and managing hardware lifecycles. Candidates should be proactive, have strong troubleshooting skills, and experience with Microsoft Intune and SCCM. This position offers the opportunity to work on high-profile projects in a dynamic environment.

Qualifications

• Experience providing L2/L3 support for Windows and macOS systems.
• Ability to troubleshoot issues on fabrication and paint shop floor systems.
• Familiarity with SCCM and Microsoft Intune for endpoint management.

Responsibilities

• Provide hands-on support for local infrastructure and end users.
• Deliver onsite support for network changes and hardware installations.
• Monitor service performance and adhere to IT operational standards.

Skills

L2/L3 IT support

Troubleshooting

Microsoft Intune configurations

SCCM environments

Printer and scanner management

Job description

A leading global tech organization is hiring an experienced IT Support Engineer in Wauwatosa, WI. The role includes providing L2/L3 support for local infrastructure and users, troubleshooting systems on the shop floor, and managing hardware lifecycles. Candidates should be proactive, have strong troubleshooting skills, and experience with Microsoft Intune and SCCM. This position offers the opportunity to work on high-profile projects in a dynamic environment.