Senior IT Specialist: Infrastructure, Security & Support Lead

TRS Staffing Solutions; Hawesville (KY); On-site; USD 65,000 - 95,000; Full time

Job summary

TRS Staffing Solutions in the United States (KY Hawesville) is seeking a Sr. IT Specialist to support and maintain critical IT systems across corporate and project environments.

You will troubleshoot hardware, software, and network issues while assisting with cybersecurity and system administration initiatives. Responsibilities include providing tier 1-2 support for desktops and devices, managing Microsoft 365 services, Active Directory, user accounts, and security groups, and coordinating with

Qualifications

• Associate's or Bachelor's degree in IT or related field, or equivalent experience.
• Minimum 2 years of IT support, system administration, or help desk experience.
• Experience with Windows OS and Microsoft 365 applications.
• Familiarity with Active Directory and access control.
• Strong troubleshooting and written/verbal communication skills.
• Ability to work independently with minimal supervision.

Responsibilities

• Provide first- and second-level technical support for desktops, laptops, and peripherals.
• Install and troubleshoot Windows OS, software, and hardware.
• Support Microsoft 365 services (Outlook, Teams, OneDrive, SharePoint).
• Manage user accounts, access permissions, password resets, security groups.
• Assist with network troubleshooting including VPN, connectivity, and wireless.
• Maintain IT asset inventory and documentation.
• Coordinate with vendors and internal IT teams to resolve issues.
• Support deployment of new hardware, software, and infrastructure upgrades.
• Ensure adherence to IT policies and security requirements.

Skills

IT troubleshooting

Customer service

Independent work

Prioritization

Technical documentation

Education

Associate's or Bachelor's degree in IT/CS/Cybersecurity or related field

Tools

Windows OS

Microsoft 365

Active Directory

Networking basics (TCP/IP DNS DHCP VPN)

Ticketing systems

Job description

TRS Staffing Solutions in the United States (KY Hawesville) is seeking a Sr. IT Specialist to support and maintain critical IT systems across corporate and project environments.

You will troubleshoot hardware, software, and network issues while assisting with cybersecurity and system administration initiatives. Responsibilities include providing tier 1-2 support for desktops and devices, managing Microsoft 365 services, Active Directory, user accounts, and security groups, and coordinating with