Senior IT Product Analyst - Platform & Digital

Citi; Irving (TX); On-site; USD 107,000 - 161,000; Full time

Job summary

Citi in Irving, TX is seeking an IT Business Analyst to optimize the platform using data-driven approaches. You will collaborate with engineering to translate pain points into prioritized requirements and ensure alignment with business goals.

Ideal candidates have 5–8 years in banking software, strong SDLC understanding, and excellent communication in a global matrixed environment. This full-time role offers growth and impact within Citi.

Qualifications

• Bachelor's degree in Computer Science or related field.
• 5-8 years of experience in banking or financial services.
• Experience with SDLC and stakeholder communication.

Responsibilities

• Build new products and services using data to optimize the platform.
• Partner with engineering to translate pain points into prioritized requirements with usability data.
• Operate effectively within a global matrixed organization.
• Drive innovations and seek new solutions.
• Contribute to the platform product portfolio and roadmap.
• Collaborate with engineering to manage feature releases and analyze demos.
• Identify and research anomalous performance and operational risks.
• Assess risk with a focus on Citi's reputation and regulatory compliance.

Skills

SDLC knowledge

End users collaboration

Analytical thinking

Written and verbal communication

Team collaboration

Education

Bachelor's degree in Computer Science or related field

Tools

Confluence

Jira

Java

Microservices

Job description

Citi in Irving, TX is seeking an IT Business Analyst to optimize the platform using data-driven approaches. You will collaborate with engineering to translate pain points into prioritized requirements and ensure alignment with business goals.

Ideal candidates have 5–8 years in banking software, strong SDLC understanding, and excellent communication in a global matrixed environment. This full-time role offers growth and impact within Citi.