IT Business Senior Analyst Assistant Vice President

Citi; Irving (TX); Hybrid; USD 87,000 - 131,000; Full time

Benefits offered by this job

Hybrid work model

Learning & development programs

Senior leadership exposure

Global collaboration

Wellbeing programs

Autonomy to lead

Comprehensive benefits

Job summary

Citi in Irving, Texas is seeking a Senior IT Business Analyst to bridge business strategy and technology delivery. You will advise senior stakeholders and shape technology decisions across the firm, operating in a performance-driven environment with data-led insights.

Responsibilities include defining project scope with business leaders, guiding system changes from requirements to implementation, and mentoring junior analysts while ensuring regulatory and policy alignment.

Qualifications

• 5–8 years of experience in business analysis or technology advisory.
• Proficient data analysis using Microsoft Office to derive evidence-based recommendations.
• Excellent written and verbal communication for technical and non-technical audiences.
• Ability to manage multiple concurrent workstreams with accuracy under tight deadlines.
• Builds and sustains relationships across business and technology functions.
• Demonstrates initiative and independent prioritization with minimal oversight.
• Bachelor's degree or equivalent experience.

Responsibilities

• Define project scope and objectives with business leaders and IT to align goals and outcomes.
• Advise business clients on solutions by evaluating processes, tech platforms, and standards.
• Guide system change initiatives from requirements to implementation.
• Determine functional specs through close consultation with clients.
• Identify technology risks and communicate business impact for senior decisions.
• Assess risk considerations to align with regulatory requirements and policies.
• Mentor and coach junior analysts to raise team capability.

Skills

Data analysis

Clear written & verbal communication

Cross-functional collaboration

Multi-tasking

Initiative

Stakeholder management

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

Job description

Senior IT Business Analyst

Citi is looking for a Senior IT Business Analyst to bridge the gap between business strategy and technology delivery, ensuring complex system initiatives translate into real, measurable outcomes for the organization. In this role, you will act as a trusted advisor to senior stakeholders and business clients, shaping how technology decisions are made and implemented across the firm. Working within a collaborative, performance-driven environment, you will influence business planning through data-led insight and clear cross-functional communication.

Responsibilities

• Define the scope and objectives of complex technology projects by working directly with business leaders and IT teams to align on goals and expected outcomes.
• Advise business clients and users on solutions to complex system challenges by conducting thorough evaluations of business processes, technology platforms, and industry standards.
• Guide system change initiatives from initial requirements gathering through to full implementation, providing analytical input at each stage to keep delivery on track.
• Determine functional specifications for new or evolving systems by consulting closely with business clients to ensure technology solutions meet operational needs.
• Identify and clearly communicate technology-related risks and their potential business impact, enabling informed decision‑making at a senior level.
• Assess risk considerations as part of business decisions, ensuring actions align with regulatory requirements, firm policy, and sound professional conduct.
• Mentor and coach junior analysts within the team, sharing expertise to raise capability and support the achievement of collective business objectives.

Required Qualifications & Skills

• 5 to 8 years of experience in a business analysis or technology advisory role, with a track record of managing complex, cross‑functional projects.
• Skilled in data analysis with intermediate to advanced proficiency across the Microsoft Office Suite, using these tools to produce clear, evidence‑based recommendations.
• Communicates with clarity and precision in both written and verbal formats, adapting style effectively for technical and non‑technical audiences.
• Manages multiple concurrent workstreams with confidence, maintaining accuracy and attention to detail under tight deadlines.
• Builds and sustains effective working relationships across business and technology functions, facilitating collaboration and shared problem‑solving.
• Takes initiative independently, identifying and acting on priorities without requiring close oversight.
• Holds a bachelor's degree or university‑level qualification or has equivalent professional experience.

What We Offer

• Hybrid working model with 3 days in the office and 2 days working remotely, giving you flexibility alongside meaningful in‑person collaboration.
• Access to learning and development programmers that support your progression as a senior professional and recognized subject matter expert.
• The opportunity to work with senior leaders and shape technology decisions that have a direct impact on business performance.
• A global working environment that connects you with colleagues, clients, and projects across multiple markets and functions.
• Wellbeing and financial support programmers designed to help you perform at your best inside and outside of work.
• Autonomy to lead your work and influence outcomes, operating with a high degree of independence in a role that carries real organizational weight.
• Citi offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.

Location: Irving Texas United States.

Contract type: Full time.

Salary range: $87,360.00 - $131,040.00.

Equal Opportunity Employer

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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