Senior IT Ops Engineer - Automation & End-User Enablement

SingleStore-LinkedIn; United States; On-site; USD 80,000 - 115,000; Full time

Benefits offered by this job

Stock options

Flexible paid time off

Parental leave (14 weeks)

Fertility and adoption assistance

Mental health counseling

401(k) retirement plan

Health, dental, vision and life and/or

Job summary

SingleStore is seeking an IT Operations Engineer to shape the IT toolset for end users. This hands-on role covers end-user support, client engineering, endpoint security, and infrastructure application support in a growing startup environment.

You will mentor junior engineers, design and implement systems across macOS, Linux, and Windows, and collaborate with all business units to optimize processes as the company scales.

Qualifications

• Experience administering Google Workspace and OKTA workflows.
• Experience using GAM or similar CLI tools for Google Workspace tasks.
• Experience administering Kandji or other Mac MDM tools.
• Experience designing tools to support macOS, Linux, and Windows environments.
• Excellent communication and organizational skills.
• Desire to learn new technologies and mentor juniors.

Responsibilities

• Administer a wide variety of SaaS applications including OKTA, Google Workspace, Slack, and JIRA.
• Identify opportunities to automate and streamline IT operations through tooling and integrations.
• Handle onboarding and offboarding processes and manage tickets.
• Support junior team members with troubleshooting and resolution of complex issues.
• Design and maintain systems for hardware, OS, software, networking, and conferencing needs.
• Collaborate with business units to evaluate hardware and software solutions.
• Communicate clearly with the entire company and improve processes where needed.
• Continually learn and expand capabilities as the business scales.

Skills

OKTA Workflows

Google Workspace

Slack

JIRA

GAM CLI

Mac MDM

Multi-OS support

Communication

Learning

Education

B.S. in Information Technology or related

Tools

JIRA

Confluence

GAM

Kandji

Job description

SingleStore is seeking an IT Operations Engineer to shape the IT toolset for end users. This hands-on role covers end-user support, client engineering, endpoint security, and infrastructure application support in a growing startup environment.

You will mentor junior engineers, design and implement systems across macOS, Linux, and Windows, and collaborate with all business units to optimize processes as the company scales.