Senior IT Infrastructure & Operations Strategist

Revolutional; Washington, Baltimore (District of Columbia, MD); On-site; USD 180,000 - 240,000; Full time

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Job summary

Revolutional in DC seeks a Senior Advisor, Infrastructure & IT Operations to guide strategic, operational, and technical direction across a large federal IT environment supporting U.S. diplomatic and national security missions.

This role partners with government leaders to translate vision into roadmaps, oversee cloud, network, security, and service operations, and drive modernization, reliability, and 24x7 readiness.

Qualifications

• Active Top Secret clearance with SCI eligibility; U.S. citizenship required.
• 15+ years of progressive enterprise IT experience.
• 8+ years in technical or operational leadership roles.

Responsibilities

• Serve as a trusted technical and operational advisor to senior government and program leaders, translating strategic vision into technical roadmaps and decision-ready options.
• Champion innovative approaches to infrastructure, operations, and service delivery, piloting emerging technologies and process improvements.
• Lead infrastructure modernization, cloud, workplace technology, continuity of operations, and disaster recovery initiatives.
• Evaluate network and infrastructure designs and guide teams toward sustainable, enterprise-scale solutions.
• Strengthen ITIL-aligned service management using ServiceNow and monitoring platforms to identify systemic issues and drive continuous improvement.
• Serve as a senior escalation resource during outages and provide executive reporting on performance and modernization priorities.
• Mentor technical leaders and strengthen accountability and collaboration across the program.

Skills

Enterprise IT leadership

IT strategy

Executive communication

Mentoring/People leadership

Education

Bachelor’s degree

Master’s degree preferred

Tools

ServiceNow

Citrix

Microsoft enterprise platforms

Azure Government

AWS GovCloud

Job description

Revolutional in DC seeks a Senior Advisor, Infrastructure & IT Operations to guide strategic, operational, and technical direction across a large federal IT environment supporting U.S. diplomatic and national security missions.

This role partners with government leaders to translate vision into roadmaps, oversee cloud, network, security, and service operations, and drive modernization, reliability, and 24x7 readiness.