Senior IT Help Desk & Systems Support - Hybrid LA

Cordoba Corporation; Los Angeles (CA); Hybrid; USD 90,640 - 103,000; Full time

Job summary

A leading civil engineering firm is seeking an IT Technical Support II to join their team in Los Angeles. In this hybrid role, you will be responsible for troubleshooting IT issues, supporting staff onboarding, and ensuring smooth operations for the Facilities Sector. Candidates should have extensive IT experience, strong organizational skills, and the ability to communicate technical issues clearly. The position offers a salary range of $90,640 to $103,000 annually.

Qualifications

• 10 years or more experience in IT support.
• Ability to lift at least 40 lbs.
• Strong organizational skills and effective communication.

Responsibilities

• Diagnose and troubleshoot system issues.
• Analyze and document production outages.
• Provide IT support for staff onboarding and offboarding.

Skills

PC hardware troubleshooting

Installation and configuration of Windows OS

Microsoft Office 365 Suite

Effective communication

Organizational skills

Education

Bachelor's degree in computer science or related field

Job description

A leading civil engineering firm is seeking an IT Technical Support II to join their team in Los Angeles. In this hybrid role, you will be responsible for troubleshooting IT issues, supporting staff onboarding, and ensuring smooth operations for the Facilities Sector. Candidates should have extensive IT experience, strong organizational skills, and the ability to communicate technical issues clearly. The position offers a salary range of $90,640 to $103,000 annually.