IT Support Specialist — Hybrid Tech Hero for Senior Care

All Seniors; Los Angeles (CA); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary ($45,000–$65,000)

CompTIA+ certification path funded

Comprehensive benefits including health, dental, vision, 401(k)

Hybrid flexibility for non-on-site work

Friendly team

Job summary

All Seniors Foundation in Los Angeles is seeking an IT Support Specialist to provide technical support for staff, manage workstations and mobile devices, and maintain network security. Ideal candidates will have 2+ years of IT help desk experience and strong knowledge of Windows, macOS, and Microsoft 365. This role offers competitive pay from $45,000–$65,000 with comprehensive benefits and hybrid work options. Join a mission-driven team committed to serving seniors with dedication and care.

Qualifications

• 2+ years of IT help desk or desktop support experience.
• Strong knowledge of Windows, macOS, Microsoft 365, and Google Workspace.
• CompTIA A+, Network+, or Security+ certification preferred.
• Familiarity with healthcare or HIPAA environments a plus.
• Bilingual ability a plus (Spanish, Korean, Armenian).

Responsibilities

• Respond to IT help tickets including hardware, software, network, and access issues.
• Set up new-hire workstations, mobile devices, and accounts.
• Manage software licenses, deployments, and patches across all endpoints.
• Maintain endpoint security including antivirus, encryption, and MFA.
• Document IT procedures, asset inventory, and password resets.
• Train staff on cybersecurity best practices.

Skills

IT help desk or desktop support experience

Windows

macOS

Microsoft 365

Google Workspace

CompTIA A+

CompTIA Network+

CompTIA Security+

Bilingual (Spanish, Korean, Armenian)

Job description

All Seniors Foundation in Los Angeles is seeking an IT Support Specialist to provide technical support for staff, manage workstations and mobile devices, and maintain network security. Ideal candidates will have 2+ years of IT help desk experience and strong knowledge of Windows, macOS, and Microsoft 365. This role offers competitive pay from $45,000–$65,000 with comprehensive benefits and hybrid work options. Join a mission-driven team committed to serving seniors with dedication and care.