Help Desk Specialist

360 IT Professionals; Radnor (Delaware County); On-site; USD 40,000 - 55,000; Full time

Job summary

A reputable IT consulting firm is seeking a Help Desk Specialist for a 3-month contract in Radnor, PA. The successful candidate will support end-user technology, manage Active Directory tasks, and provide outstanding customer service. This role requires prior IT service desk experience and proficiency in Microsoft Office applications. Local candidates are preferred for immediate interview and placement.

Responsibilities

• Support end user technology including hardware, printers, phones, and software.
• Perform password resets and user security administration on Active Directory.
• Reimage laptops as needed.
• Provide excellent customer service and communication.

Skills

IT service desk experience

Investigating end user technology

Active Directory administration

Laptop reimaging experience

Proficient in Microsoft Office

Excellent communication skills

Customer service skills

Education

Any education

Job description

360 IT Professionals is a California base Minority Business Enterprise specializing in the field
of IT Consulting and Staffing. Since our Inception we have been providing industry leading IT solutions for Staffing and Software Development. We have more than 30 IT Staffing Services contracts across USA and working closely with Fortune 500 Companies and Key Private sector Agencies. We are providing staffing support to more than 10 State Customers across USA and have successfully staffed for more than 260 roles in last 6 months.

Job Description

PSB job description for your reference:

Job Title: Help Desk Specialist

Work Location: Radnor, PA

Duration: 3 month contract

MUST HAVE:

• Previous IT Service Desk experience including:
• Experience investigating and supporting end user technology including hardware, printers, phones, and software
• Active Directory experience including password reset and basic user and security administration
• Experience with laptop reimaging
• Proficient in Microsoft Office applications including MS Outlook
• Excellent communication and strong customer service skills

Qualifications

Any education

Additional Information

Local candidates preferred. Immediate interview and placement!