Senior IT Automation & AI Systems Administrator

UserTesting; Atlanta, Northern (GA, KY); Hybrid; USD 110,000 - 140,000; Full time

Job summary

UserTesting in the United States is seeking a Senior IT Systems Administrator, AI & Automation, to lead platform ownership, automation initiatives, and security across macOS and Windows environments. You will design, implement, and validate integrations, manage identity and end-user provisioning, and guide IT staff through complex escalations.

You will collaborate with security, development, and vendor teams to enable AI-enabled capabilities while enforcing least-privilege access, change

Qualifications

• 5+ years administering enterprise IT systems.
• Experience with Okta, Google Workspace, and Intune.
• Experience building integrations using APIs and scripting (Python/Bash).

Responsibilities

• Platform ownership, automation, and security across macOS and Windows environments.
• Design, implement, and validate integrations and automations via REST APIs.
• Lead change management, security hardening, and vulnerability remediation; mentor teammates.

Skills

Okta Workflows

Google Workspace

Endpoint management

APIs & scripting

AI tooling

Technical leadership

IT project leadership

Tools

Jamf

Intune

Okta

Git & automation tools

Job description

UserTesting in the United States is seeking a Senior IT Systems Administrator, AI & Automation, to lead platform ownership, automation initiatives, and security across macOS and Windows environments. You will design, implement, and validate integrations, manage identity and end-user provisioning, and guide IT staff through complex escalations.

You will collaborate with security, development, and vendor teams to enable AI-enabled capabilities while enforcing least-privilege access, change