Senior iSOC Coordinator: Real-Time Security Dispatcher

Interface Security Systems; St. Louis (MO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Full benefits from Day 1

Paid vacation

Paid sick time

Referral bonuses

Training provided

Team-oriented culture

Job summary

Interface Systems in St. Louis is hiring a Level 3 iSOC Coordinator to manage real-time security events, perform alarm verification, monitor video, and coordinate live responses with monitored sites.

You will communicate with customers and emergency services, making rapid, authoritative decisions. This on-site role requires weekend availability, offers a starting pay of $22.00 per hour with shift differentials, and includes full benefits from day one plus paid vacation and sick time.

Qualifications

• High level of skill in alarm verification, video monitoring, and rapid decision-making.
• Ability to communicate clearly with customers and emergency personnel under pressure.
• Experience coordinating live responses during security events.

Responsibilities

• Perform remote security checks/virtual tours of client locations.
• Conduct virtual security escorts to safeguard customers during business openings/closings.
• Communicate with locations using two-way audio/video surveillance technology.
• Take appropriate action based on severity, including contacting emergency services.

Skills

Alarm verification

Video monitoring

Rapid decision-making

Communication under pressure

Tools

Two-way audio/video systems

Job description

Interface Systems in St. Louis is hiring a Level 3 iSOC Coordinator to manage real-time security events, perform alarm verification, monitor video, and coordinate live responses with monitored sites.

You will communicate with customers and emergency services, making rapid, authoritative decisions. This on-site role requires weekend availability, offers a starting pay of $22.00 per hour with shift differentials, and includes full benefits from day one plus paid vacation and sick time.