Senior IoT Services Lead — Deployment & Fleet Health

Trackunit; Oak Brook (IL); Remote; USD 120,000 - 180,000; Full time

Job summary

Trackunit is seeking a Senior IoT Services Manager to own end-to-end customer-facing project management, installer relationships, and IoT technical account management for the North American region. You’ll be the primary technical contact during deployment and post-launch, guiding installation through fleet health optimization and device lifecycle support.

You'll work in a fast-growing SaaS environment, collaborating with sales, service engineers, and customers to ensure smooth deployments and

Qualifications

• Experience leading end-to-end customer-facing projects.
• Strong relationships with installers and customers.
• Expertise in IoT solutions and technical account management.

Responsibilities

• Own end-to-end customer-facing project management for the NA region.
• Manage installer relationships and IoT deployment activities.
• Provide ongoing technical guidance for device fleet health and lifecycle.
• Serve as primary technical contact during deployment and post-launch support.

Skills

Project management

Customer liaison

IoT expertise

Technical account mgmt

Job description

Trackunit is seeking a Senior IoT Services Manager to own end-to-end customer-facing project management, installer relationships, and IoT technical account management for the North American region. You’ll be the primary technical contact during deployment and post-launch, guiding installation through fleet health optimization and device lifecycle support.

You'll work in a fast-growing SaaS environment, collaborating with sales, service engineers, and customers to ensure smooth deployments and