Remote IoT Deployment & Technical Account Manager

Jobgether SRL; United States; Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Flexible remote/hybrid work

IT equipment provided

Professional development

International collaboration

Job summary

Jobgether SRL, on behalf of a partner company, seeks a Senior IoT Services Manager based in the United States. The role combines customer-facing project management, IoT technical account management, and deployment coordination across North America.

You will own regional installation programs from intake through deployment, guide device configuration and fleet health, and collaborate with sales, installers, support, and engineering to ensure timely, high-quality deployments.

Qualifications

• Demonstrated experience in customer-facing project management, installation, deployment operations, or a closely related environment.
• Experience in technical account management or technical advisory roles within IoT, telematics, connected devices, hardware, or a comparable technology environment.
• Working knowledge of device and firmware management, including CAN, Modbus, firmware/FOTA, BLE sensors, and device operating modes.

Responsibilities

• Own project management and coordination for regional device and fleet installation and deployment programs, from work-order intake through completion.
• Serve as the primary point of contact connecting customers, sales teams, installers, and internal technical groups to ensure deployments are properly scoped, scheduled, and delivered on time and to required standards.
• Act as the primary technical contact for IoT-focused customer accounts, supporting hardware, telematics, and IoT configuration from onboarding through ongoing fleet-health optimization.
• Monitor device and fleet health, investigate non-reporting assets, and proactively identify and resolve technical risks before they impact customer operations.
• Build trusted relationships with customer technical stakeholders while maintaining strong collaboration with internal sales, account management, support, and engineering teams.
• Coordinate escalation management for installation, technical, and customer satisfaction issues, working across deployment operations, installer and partner operations, and support or engineering teams.

Skills

Project management

IoT management

Fleet-health monitoring

CAN & Modbus

Firmware management

Troubleshooting

Cross-functional collaboration

Communication

Travel willingness

Job description

Jobgether SRL, on behalf of a partner company, seeks a Senior IoT Services Manager based in the United States. The role combines customer-facing project management, IoT technical account management, and deployment coordination across North America.

You will own regional installation programs from intake through deployment, guide device configuration and fleet health, and collaborate with sales, installers, support, and engineering to ensure timely, high-quality deployments.