Senior Internal Communications Strategist

FBT Gibbons LLP; Philadelphia (Philadelphia County); Hybrid; USD 90,000 - 105,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) retirement plan with employer

Life insurance

Job summary

FBT Gibbons LLP in the United States is seeking a Senior Internal Communications Specialist to craft thoughtful, engaging internal messages that keep employees informed, connected, and aligned with the firm’s culture, priorities, and objectives.

The role offers close collaboration with firm leadership, the Communications Manager, and teams across offices to drive important firmwide initiatives and change communications.

Qualifications

• Bachelor’s degree required.
• Minimum of 7 years of experience in a communications, marketing or related role.
• Experience in a law firm or professional services environment strongly preferred.
• Excellent writing, editing, proofreading and content development skills.
• Strong organizational and project management skills, with the ability to manage multiple priorities and deadlines.
• Ability to communicate effectively with firm leadership, stakeholders and colleagues across departments and offices.
• High level of discretion and sound judgment when handling confidential or sensitive information.
• Detail-oriented, proactive and collaborative, with a strong focus on accuracy, quality and client service.
• Proficiency with Microsoft Office Suite; experience with SharePoint, Vuture, InterAction or similar platforms preferred.
• Experience using communications metrics or analytics to evaluate effectiveness and recommend improvements preferred.

Responsibilities

• Draft, edit and distribute clear, engaging internal communications for firmwide and targeted audiences across a variety of platforms.
• Develop executive and leadership communications, including announcements, talking points, presentations and other materials.
• Serve as a trusted communications partner to firm leaders and administrative stakeholders, providing communications counsel and helping plan and execute complex, sensitive or high-profile internal communications.
• Partner with firm leaders, administrative stakeholders and the Marketing and Business Development team to develop communications plans, messaging and supporting materials for firm initiatives.
• Translate complex information, organizational changes and business priorities into accessible communications that help employees understand key messages, actions and impacts.
• Use visual storytelling, formatting and other communications techniques to simplify complex information and improve employee understanding and engagement.
• Coordinate communications across departments, practices, offices and administrative teams to ensure messaging is consistent, timely and aligned with firm priorities.
• Create content that increases awareness and understanding of firm initiatives, resources, programs, accomplishments and business priorities.
• Support communications related to organizational change, technology implementations, process improvements and other firmwide initiatives.
• Use internal communications channels, including the firm intranet, email marketing tools and other platforms, to distribute content effectively.
• Maintain and improve internal communications calendars, processes, templates and workflows to support consistency and efficiency.
• Track available communications metrics and use insights to recommend improvements to content, timing, channels and communications practices.
• Maintain adherence to marketing, communications and editorial style guidelines.
• Handle sensitive firm, personnel, leadership, client and business information with discretion and sound judgment.

Skills

Writing

Editing

Proofreading

Content development

Communications planning

Project management

Stakeholder management

Discretion

Microsoft Office

SharePoint

Vuture

InterAction

Analytics

Education

Bachelor’s degree

Tools

SharePoint

Vuture

InterAction

Microsoft Office

Job description

FBT Gibbons LLP in the United States is seeking a Senior Internal Communications Specialist to craft thoughtful, engaging internal messages that keep employees informed, connected, and aligned with the firm’s culture, priorities, and objectives.

The role offers close collaboration with firm leadership, the Communications Manager, and teams across offices to drive important firmwide initiatives and change communications.