Senior Internal Communications Strategist

FBT Gibbons LLP; Los Angeles (CA); On-site; USD 94,000 - 110,000; Full time

Job summary

FBT Gibbons LLP is seeking a Senior Internal Communications Specialist to craft thoughtful internal communications and drive engagement across its firm. You will partner with leadership and offices to support announcements, updates, programs and large-scale initiatives.

The role requires strong writing, editing and project management, a collaborative mindset, and the ability to handle sensitive information with discretion in a fast-paced professional services setting.

Qualifications

• Bachelor’s degree required.
• Minimum of 7 years of experience in a communications, marketing or related role.
• Experience in a law firm or professional services environment strongly preferred.
• Excellent writing, editing, proofreading and content development skills.
• Strong organizational and project management skills, with the ability to manage multiple priorities and deadlines.
• Ability to communicate effectively with firm leadership, stakeholders and colleagues across departments and offices.
• Discretion and sound judgment when handling confidential or sensitive information.
• Detail-oriented, proactive and collaborative, with a strong focus on accuracy, quality and client service.
• Proficiency with Microsoft Office Suite; SharePoint, Vuture, InterAction or similar platforms preferred.
• Experience using communications metrics or analytics to evaluate effectiveness and recommend improvements preferred.

Responsibilities

• Draft, edit and distribute clear, engaging internal communications for firmwide and targeted audiences across a variety of platforms.
• Develop executive and leadership communications, including announcements, talking points, presentations and other materials.
• Serve as a trusted communications partner to firm leaders and administrative stakeholders, providing communications counsel and helping plan and execute complex, sensitive or high-profile internal communications.
• Partner with firm leaders, administrative stakeholders and the Marketing and Business Development team to develop communications plans, messaging and supporting materials for firm initiatives.
• Translate complex information, organizational changes and business priorities into accessible communications that help employees understand key messages, actions and impacts.
• Use visual storytelling, formatting and other communications techniques to simplify complex information and improve employee understanding and engagement.
• Coordinate communications across departments, practices, offices and administrative teams to ensure messaging is consistent, timely and aligned with firm priorities.
• Create content that increases awareness and understanding of firm initiatives, resources, programs, accomplishments and business priorities.
• Support communications related to organizational change, technology implementations, process improvements and other firmwide initiatives.
• Use internal communications channels, including the firm intranet, email marketing tools and other platforms, to distribute content effectively.
• Maintain and improve internal communications calendars, processes, templates and workflows to support consistency and efficiency.
• Track available communications metrics and use insights to recommend improvements to content, timing, channels and communications practices.
• Maintain adherence to marketing, communications and editorial style guidelines.
• Handle sensitive firm, personnel, leadership, client and business information with discretion and sound judgment.

Skills

Writing & editing

Project management

Stakeholder communication

Discretion

Attention to detail

Education

Bachelor’s degree

Tools

Microsoft Office

SharePoint

Vuture

InterAction

Job description

FBT Gibbons LLP is seeking a Senior Internal Communications Specialist to craft thoughtful internal communications and drive engagement across its firm. You will partner with leadership and offices to support announcements, updates, programs and large-scale initiatives.

The role requires strong writing, editing and project management, a collaborative mindset, and the ability to handle sensitive information with discretion in a fast-paced professional services setting.