Senior Internal Communications Leader: AI-Driven, Remote

Triwill Group; Northern (KY); Hybrid; USD 206,000 - 242,000; Full time

Benefits offered by this job

Equity

Bonus eligibility

Medical benefits

Dental benefits

Vision benefits

401(k)

Job summary

Coinbase seeks a Senior Internal Communications Manager to partner with executives, shape messaging, and scale communications for a global, remote workforce. This individual contributor role reports to the Director of Internal Communications and emphasizes AI-powered improvements and data-driven results.

You will lead strategic messaging, ensure timely information distribution, and collaborate with cross-functional teams to reinforce company mission and culture across a distributed workforce.

Qualifications

• 10+ years of experience in internal, external or corporate communications, media / journalism, or another writing intensive role.
• Excellent written and verbal communications skills, prioritizing clarity & brevity in all communications.
• Well‑developed executive presence, including experience directly partnering with senior executives on communications initiatives.
• Demonstrated experience using AI tools to accelerate and improve communications work, with responsible use and human oversight.
• Resilience and grit in the face of rapid organizational change and shifting priorities.
• Experience communicating to a highly distributed, remote workforce.
• Extremely organized with strong roadmapping and planning abilities.
• Able to generate ideas and implement them.
• Able to balance speed and quality with focus on what matters most.
• Enthusiasm for crypto with willingness to develop real fluency in the space.

Responsibilities

• Define and own the internal communications strategy for your portfolio of stakeholders, serving as a trusted advisor to senior leaders on messaging, approach, timing, etc.
• Ensure employees have the information and context they need to do their job.
• Create and improve systems, including AI‑powered tools and workflows, that scale communications across a globally distributed, remote workforce.
• Measure the effectiveness of communications programs, leveraging data for continuous improvement
• Develop a deep understanding of the company mission, strategy, and culture to reinforce in all communications.
• Proactively identify and implement AI‑native approaches to internal communications, from content creation and personalization to measurement and feedback loops.
• Support and execute org or company‑wide live events (drafting talking points, event flow, speakers, etc.).
• Partner with Internal & External Comms teammates to drive proactive/reactive communications and coordinate issues management.

Skills

Executive presence

AI tools usage

Strong written & verbal communication

Stakeholder influence

Remote workforce experience

Organizational / roadmapping skills

Idea generation and implementation

Crypto fluency

Tools

AI tools

Job description

Coinbase seeks a Senior Internal Communications Manager to partner with executives, shape messaging, and scale communications for a global, remote workforce. This individual contributor role reports to the Director of Internal Communications and emphasizes AI-powered improvements and data-driven results.

You will lead strategic messaging, ensure timely information distribution, and collaborate with cross-functional teams to reinforce company mission and culture across a distributed workforce.