Senior Integration Engineer – CRM & Lending Systems (Hybrid)

Q2 India; Cary (NC); Hybrid; USD 100,000 - 140,000; Full time

Benefits offered by this job

Hybrid Work Opportunities

Flexible Time Off

Career Development & Mentoring

Health & Wellness Benefits

Volunteer Programs

Employee Recognition Programs

Job summary

Q2 is seeking a Senior Implementation Engineer to implement and support configurable software integrations, focusing on CRM and loan origination systems. You will work across platforms and client environments, translating business needs into technical solutions and guiding data mapping, API communications, and authentication.

The role involves independent and collaborative work with clients and internal teams, delivering testing, deployment, and documentation while ensuring security and

Qualifications

• Bachelor's degree or equivalent experience in computer science, IT, engineering, or related field.
• Extensive experience implementing, configuring, troubleshooting, or supporting enterprise software and integrations.
• Strong understanding of CRM platforms, especially Salesforce and/or Microsoft Dynamics 365.
• Experience with REST APIs, JSON, web services, and system-to-system integrations.
• Experience with data mapping and troubleshooting data synchronization across systems.
• Knowledge of OAuth2.0 authentication and API-based auth methods.
• Excellent analytical and troubleshooting abilities and clear communication with clients.

Responsibilities

• Gather, analyze, and translate business requirements into technical integration solutions with clients.
• Lead the configuration, implementation, testing, and deployment of integrations between Q2 solutions and external CRM/LOS systems.
• Troubleshoot complex integration issues, including data mapping, API calls, auth, and configuration.
• Develop and maintain data mappings and business logic for client-specific needs.
• Collaborate with Engineering, Product, Support, and Delivery teams to resolve challenges and improve delivery.
• Provide guidance to clients on integration capabilities, limitations, and best practices.
• Develop and execute testing strategies to validate integration functionality and data accuracy.
• Maintain technical documentation, configurations, and project status updates.

Skills

CRM integrations

REST APIs

Data mapping

OAuth2.0

Troubleshooting

SQL queries

Client-facing

Project coordination

Education

Bachelor's degree in CS/IT/Engineering or equivalent

Tools

Salesforce

Dynamics 365

Job description

Q2 is seeking a Senior Implementation Engineer to implement and support configurable software integrations, focusing on CRM and loan origination systems. You will work across platforms and client environments, translating business needs into technical solutions and guiding data mapping, API communications, and authentication.

The role involves independent and collaborative work with clients and internal teams, delivering testing, deployment, and documentation while ensuring security and