Senior Insurance Solutions Architect (Remote, AI & BPM)

ReSource Pro; United States; Remote; USD 124,000 - 210,000; Full time

Benefits offered by this job

Health insurance (100% paid)

Medical, dental, and vision coverage (

Remote Internet stipend

401k with employer match

HSA/FSA

Job summary

ReSource Pro is seeking a Principal Solutions Architect to uncover, interpret, and translate complex client needs into highly configured solutions across our full business ecosystem — spanning BPM, Technology, Consulting, Analytics, and AI. This role sits at the center of how ReSource Pro designs and prices its most important deals, working across carrier, MGA, and broker segments.

We hire the best because we believe great people create exceptional experiences.

Qualifications

• 10+ years in solution design, pre-sales, or operations advisory in insurance or BPO.
• Demonstrated experience designing multi-tower solutions in an insurance context (carrier, MGA, or broker).
• Bachelor’s degree required; insurance designations preferred; travel approximately 50% domestically.
• Familiarity with AI, automation, and agentic workflows in insurance operations.
• Experience supporting RFP/RFI responses and proposal development.

Responsibilities

• Lead solution design conversations directly with clients and prospects, owning the solution narrative in sales meetings.
• Blueprint detailed solutions encompassing data, analytics, automation, agentic workflows, and process transformation across BPM, Consulting, Audit, Compliance, Tech Services, and AI/Agentic capabilities.
• Conduct detailed needs assessments and lead consultative client discussions across carrier, MGA, and broker segments.
• Collaborate with OpEx and Finance to model and price deals, directly owning the solution assumptions feeding pricing.
• Participate in the pricing approval gate before terms are issued to flag over-commitment or margin risk early.
• Work with the AI Factory and AI Strategists to translate emerging AI capabilities into deployable, client-ready solution designs.
• Document repeatable solution patterns and contribute to packaged offering development for each practice vertical.
• Train Commercial Leaders and Client Executives on solution design fundamentals and new offering capabilities.
• Participate in New Business Meetings to provide early-stage solution input before deals are formally shaped.
• Standardize and streamline assessment and proposal workflows across the GTM team.

Skills

Solution design

Pre-sales consulting

Operations advisory

Insurance / BPO domain knowledge

RFP/RFI responses

Pricing models

Education

Bachelor's degree

Job description

ReSource Pro is seeking a Principal Solutions Architect to uncover, interpret, and translate complex client needs into highly configured solutions across our full business ecosystem — spanning BPM, Technology, Consulting, Analytics, and AI. This role sits at the center of how ReSource Pro designs and prices its most important deals, working across carrier, MGA, and broker segments.

We hire the best because we believe great people create exceptional experiences.