Senior Insurance Ops Support Specialist

AppleOne Employment Services; Redmond (WA); Hybrid; USD 30,000 - 34,000; Full time

Benefits offered by this job

Major medical

Dental

Vision

401k

Statutory sick pay

Job summary

AppleOne Employment Services is seeking a Senior Customer Service Representative to support insurance-related operations in a high-volume, detail-driven environment. The role combines customer service with precise data entry across multiple systems, demanding accuracy and strong technical aptitude.

You will handle inbound calls, verify details with agents, and respond to emails while maintaining organized records. Remote, hybrid, or onsite options are available for Bellevue-area candidates.

Qualifications

• 3+ years of data entry, clerical support, customer service, contact center operations, or related field.
• Typing speed of 8,000 keystrokes per hour with high accuracy.
• Strong ability to navigate multiple programs, databases, screens and applications.

Responsibilities

• Perform high-volume data entry into insurance tracking systems with speed and accuracy.
• Review records and customer information for completeness and accuracy.
• Navigate databases and tools to enter, update, and verify information.

Skills

Data entry

Customer service

Typing speed

Attention to detail

Education

High school diploma

Tools

Microsoft 365

Insurance tracking systems

Job description

AppleOne Employment Services is seeking a Senior Customer Service Representative to support insurance-related operations in a high-volume, detail-driven environment. The role combines customer service with precise data entry across multiple systems, demanding accuracy and strong technical aptitude.

You will handle inbound calls, verify details with agents, and respond to emails while maintaining organized records. Remote, hybrid, or onsite options are available for Bellevue-area candidates.