Remote Healthcare Customer Support Specialist (Contract)

AppleOne Employment Services; Richmond (VA); À distance; USD 23 000 - 25 000; Temps partiel

Avantages offerts par ce poste

Paid training

Fully remote

Résumé du poste

AppleOne Employment Services is seeking a Customer Service Representative for a fully remote contract position supporting healthcare services clients. You will assist customers, document interactions, and provide professional support across multiple computer systems from a quiet home workspace.

The role emphasizes dependable communication, problem-solving, and the ability to work independently in a fast-paced call center. Paid training is provided with structured remote work hours.

Qualifications

• High School Diploma or GED required.
• 6+ months of customer service experience required.
• Strong communication, problem-solving, and active listening skills.
• Strong data entry and phone skills.
• Comfort navigating multiple computer systems.
• Ability to work independently from home with reliable attendance.

Responsabilités

• Respond to customer inquiries by phone and provide accurate, professional support.
• Document customer interactions clearly and completely in internal systems.
• Navigate multiple computer systems to research information and resolve questions.
• Provide courteous, patient, and solution-focused service in a high-volume call center environment.
• Follow established procedures, compliance guidelines, and service standards.
• Maintain reliable attendance and meet expectations for remote work performance.

Connaissances

Communication

Problem solving

Active listening

Data entry

Phone skills

Multisystem navigation

Remote work independence

Formation

High School Diploma or GED

Description du poste

AppleOne Employment Services is seeking a Customer Service Representative for a fully remote contract position supporting healthcare services clients. You will assist customers, document interactions, and provide professional support across multiple computer systems from a quiet home workspace.

The role emphasizes dependable communication, problem-solving, and the ability to work independently in a fast-paced call center. Paid training is provided with structured remote work hours.