Senior Inside Sales Manager

Socket.dev; Columbia (SC); On-site; USD 90,000 - 140,000; Full time

Job summary

Reliance, Inc. is seeking an experienced Inside Sales Manager to lead a team, drive revenue growth, and optimize sales processes across multiple channels.

The role emphasizes strategic planning, performance monitoring, and cross-functional collaboration with operations and purchasing. Ideal candidates bring 5–10 years of sales leadership experience, strong communication skills, and a solid understanding of the metals industry.

Qualifications

• 5–10 years of management experience in outside/inside sales.
• High School diploma or GED; Bachelor's degree preferred.
• Broad knowledge of sales principles and methods for showing and selling products/services.
• Broad knowledge of customer service principles.
• Broad knowledge of metals industry and production processes.
• Strong computer proficiency with Microsoft applications/reporting software.

Responsibilities

• Manage sales and marketing activities and oversee inside sales staff.
• Direct overall inside sales organization and coordinate daily activities.
• Assign sales territories and accounts to outside sales personnel.
• Develop goals and account representations for sales territories.
• Penetrate new markets with action plans and monitor performance.
• Analyze sales statistics to inform policy and pricing decisions.
• Coordinate with Purchasing, Operations and Management.
• Prepare periodic sales reports and assist with annual sales planning.
• Lead, coach and mentor inside sales professionals.

Skills

Sales management

Customer service

Communication skills

Analytical problem solving

Multi-tasking & time management

Microsoft Office / reporting software

Metal industry knowledge

Education

High School diploma or GED

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Reliance, Inc. is seeking an experienced Inside Sales Manager to lead a team, drive revenue growth, and optimize sales processes across multiple channels.

The role emphasizes strategic planning, performance monitoring, and cross-functional collaboration with operations and purchasing. Ideal candidates bring 5–10 years of sales leadership experience, strong communication skills, and a solid understanding of the metals industry.