Senior Inside Sales Consultant — Move-In Solutions (Remote)

A Place for Mom; Providence (RI); On-site; USD 52,000 - 87,000; Full time

Benefits offered by this job

401(k) match

Dental Insurance

Health Insurance

Vision Insurance

Paid Time Off

Job summary

A Place for Mom is seeking a Senior Inside Sales Consultant to guide families who have begun their search through the final decision steps. This high-activity, performance-driven role focuses on re-engaging families, managing a pipeline of opportunities, and converting interest into move-ins.

You will follow a structured cadence, close deals, and partner with care providers to coordinate tours and move-ins, while maintaining CRM records and hitting monthly targets in a fully remote environment.

Qualifications

• 5+ years in a quota-driven inside or phone-based sales role.
• Proven track record of meeting or exceeding sales targets.
• Experience managing and converting warm lead pipelines.
• Strong communication and active listening skills.
• Proficient with CRM systems and Microsoft Office.
• Ability to work remotely with high focus and accountability.

Responsibilities

• Manage a pipeline of families who previously engaged with A Place for Mom and require continued guidance toward a move-in decision.
• Execute consistent, high-volume outreach across phone, text, and email to re-engage and advance families.
• Drive outcomes by moving families from tour to decision, including scheduling additional tours and providing new referrals when needed.
• Apply a structured follow-up cadence to maintain engagement and prevent pipeline stagnation.
• Build trust quickly with families, understand their needs, and guide them to the best-fit care options.
• Partner with senior living communities and care providers to coordinate tours, share feedback, and support move-in conversion.
• Maintain accurate, real-time documentation in CRM to reflect pipeline status, next steps, and forecasts.
• Consistently meet or exceed monthly sales targets and conversion expectations.
• Participate in ongoing coaching, call reviews, and training to continuously improve performance.

Skills

Quota-driven sales

Inside sales

Pipeline management

Communication

Active listening

Remote work discipline

Education

Bachelor’s degree

Tools

CRM systems

Microsoft Office

Job description

A Place for Mom is seeking a Senior Inside Sales Consultant to guide families who have begun their search through the final decision steps. This high-activity, performance-driven role focuses on re-engaging families, managing a pipeline of opportunities, and converting interest into move-ins.

You will follow a structured cadence, close deals, and partner with care providers to coordinate tours and move-ins, while maintaining CRM records and hitting monthly targets in a fully remote environment.