Senior Inside Sales Account Manager (Remote)

Meso Scale Diagnostics LLC; Chicago (IL); Hybrid; USD 88,000 - 134,000; Full time

Job summary

Meso Scale Diagnostics LLC seeks an Inside Sales Account Manager III to drive revenue for immunoassay products and services. You will engage laboratory scientists, directors and executives, develop leads, and manage accounts within the territory.

The role emphasizes pre-call planning, consultative selling, and maintaining accurate CRM records. You will collaborate with marketing and support teams to deliver product demonstrations, proposals, and responses to RFPs, while aligning with corporate

Qualifications

• Bachelor's degree in Biological Sciences or related field.
• 8+ years of Business to Business (B2B) sales with proven sales record.
• One year of laboratory experience, or proven aptitude for laboratory techniques.
• Experience using Salesforce required.

Responsibilities

• Meet or exceed sales targets for all products and meet metrics to reach those goals. Develop tactical plans to maximize revenues.
• Implement corporate strategy in defined accounts. Negotiate contracts and pricing strategy to maintain existing business and expand development of new business.
• Enhance customer satisfaction and increase MSD's competitive advantage while building trust and relationships with customers through consultative selling. Develop strong relationships with customers.
• Develop and execute an effective business plan within assigned territory. Perform daily pre-call planning for increased sales effectiveness.
• Recognize market trends and gain competitive intelligence within territory. Communicate market information and initiate development of new business opportunities in defined area.
• Lead an effective team selling environment and actively encourage team members to achieve mutual company goals and objectives. Ensure customer information is accurately maintained in CRM database.
• Ensure sound business decisions by colleagues are based on relevant information, take calculated risks as necessary to achieve business objectives.
• Sales Engagement: Cold-call prospects that are generated by external lead generation sources; Manages the full life cycle of new client account set up; Provides guidance to other inside sales account managers on development of new accounts; Provides expert guidance and develops solutions to any obstacles/developments that may arise during implementation of account set up; Maintains in-depth knowledge of a complete portfolio of products including all capital, consumable and services; Leads the development and implementation of strategies designed to expand industrial, academic and/or government accounts. Provides guidance to other inside sales account managers in developing strategies for growth.
• Sales/Marketing Support: Set up and deliver sales presentations, product/service demonstrations, and other sales actions; Assist in creating RFP responses to potential clients; Support marketing efforts such as trade shows, exhibits, and other events; Coordinate customer training as necessary; Investigate and troubleshoot customer service issues; Attend periodic sales training; Communicate brand identity and corporate position.
• Specific duties may vary depending upon departmental requirements.

Skills

B2B sales

Salesforce

Lead generation

Account management

Negotiation

Communication

Team leadership

Pre-call planning

Education

Bachelor's degree in Biological Sciences

Tools

Salesforce

Job description

Meso Scale Diagnostics LLC seeks an Inside Sales Account Manager III to drive revenue for immunoassay products and services. You will engage laboratory scientists, directors and executives, develop leads, and manage accounts within the territory.

The role emphasizes pre-call planning, consultative selling, and maintaining accurate CRM records. You will collaborate with marketing and support teams to deliver product demonstrations, proposals, and responses to RFPs, while aligning with corporate