Senior Infrastructure Manager | Azure/VMware & ITIL

AV; Dayton (OH); On-site; USD 107,000 - 163,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K with company matching

9/80 work schedule

Paid holiday shutdown

Job summary

AV is seeking an Infrastructure Manager to supervise a team of analysts and engineers, ensuring DBT infrastructure systems run efficiently and securely. You will unify communications, messaging and identity to deliver a seamless user experience, while supporting the Service Desk as an escalation point under ITIL guidelines.

The role requires extensive Windows and Linux administration, Active Directory, DNS, and on-premises infrastructure expertise, with Azure integration and vendor management.)

Qualifications

• ITIL V4+ Foundation knowledge.

Responsibilities

• People and team manager of team and responsibilities of its members.
• Provide high quality, responsive and consistent resolutions to IT Incidents.
• Server administration Windows and Linux deployment.
• Managing the Infrastructure incident support queues activities on a day to day operational basis.
• On-premises infrastructure: Active Directory, DNS, VMWare, firewalls, routing.
• Identity and user management solutions provided by Azure or 3rd party.
• Ownership and review of 3rd party product invoicing.
• Follow-up and drive 3rd party product service level agreements to ensure services provided meet ongoing business requirements and contractual agreements with vendors.
• Other duties as assigned

Tools

VMware

Azure

PowerShell

Configuration as code

Job description

AV is seeking an Infrastructure Manager to supervise a team of analysts and engineers, ensuring DBT infrastructure systems run efficiently and securely. You will unify communications, messaging and identity to deliver a seamless user experience, while supporting the Service Desk as an escalation point under ITIL guidelines.

The role requires extensive Windows and Linux administration, Active Directory, DNS, and on-premises infrastructure expertise, with Azure integration and vendor management.)